Patient Service Representative

1 week ago


Hurricane, Utah, United States Intermountain Health Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Intermountain Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our patients and families.

Key Responsibilities
  • Greet and check-in patients in a professional and courteous manner
  • Verify patient demographics, insurance, and contact information
  • Assist patients with completing necessary forms and paperwork
  • Direct patients to next steps and inform them of delays and wait times
  • Promptly schedule appointments and process payments
  • Support administrative functions of the clinic, including working reports and addressing patient concerns
  • Coordinate with other care teams and employees to provide a seamless experience for patients
Requirements
  • 6 months of customer service experience involving interactions with customers
  • Demonstrated basic computer skills involving word processing and data entry
  • Professional manner and strong interpersonal and communication skills
Preferred Qualifications
  • 1 year of customer service experience, especially in a hospital or medical office
  • Problem-solving ability, analytical skills, self-motivated, and able to work well in a clinic environment
  • Excellent verbal and written communication skills
Work Environment

This position is located at the Hurricane Valley Clinic in Hurricane, Utah. The hourly range for this position is $17.34 - $22.54. Intermountain Health offers a comprehensive benefits package to our caregivers, including health, dental, and vision insurance, retirement savings, and paid time off.



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