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Accounts Receivable Specialist

1 month ago

Glen Allen, United States Winebow Full time
Essential Functions

  • Responsible for making collections calls in a courteous and professional manner to keep accounts current and under their credit line.
  • Discusses problems and complaints with customers in a friendly manner. Handles all problems promptly and accurately.
  • Researches accounts, making copies of pertinent documents. Communicates with customer to resolve disputes.
  • Makes prompts and courteous calls on NSF checks and sends appropriate letters within 24 hours of charge-back.
  • Mails final demand/attorney letters to accounts over 90 days past due and promptly retires accounts to collection agency upon expiration.
  • Sends aging reports to sales teams as needed or required to inform of past due balances and/or to request assistance from sales reps to resolve problems.
  • Communicates credit information to state reporting agencies to insure listing compliance with any applicable alcohol statues.
  • Accurately writes check requests, debits, and credits as needed or required.
  • Collects, prepares and mails monthly statements no later than the first working day of each month.
  • Arrives to work, meetings, appointments and other work-related functions on time and as scheduled.
  • Meets agreed upon goals and objectives effectively and in a timely manner
OTHER FUNCTIONS
  • Generates standard reports as needed.
  • Follows all safety policies and procedures; communicates hazards and/or suggests improvements to manager.
  • Performs any other duties as assigned
Working Conditions:

Normal office environment.

Minimum Requirements:
  • High school diploma
  • 3 plus years' experience in collections, including basic understanding of Accounting terminology.
  • Excellent math, interpersonal and communication skills.
  • Intermediate Excel knowledge is a must.
  • Highly detail-oriented with proven ability to organize and prioritize assignments.
  • Ability to operate 10-key calculator by touch with speed and accuracy


#monster

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