Customer Service Associate
3 weeks ago
Company Description Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay. Job Description The Customer Service Associate (CSA) is responsible for creating a positive first impression, exhibiting excellent customer service, and promoting a pleasing experience for Salud patients. The CSA approaches his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change. We offer: Starting Wage - $19.00 to $21.00 per hour Monday to Friday – 8am to 5pm Comprehensive Benefits Package includes: Medical (Includes Free Medical Services at All Salud Facilities) Dental (Employee Discounts at All Salud Dental Facilities) Vision Flexible Spending Accounts Basic Life and AD&D Supplemental Life and AD&D Short-Term & Long-Term Disability Accident & Critical Illness Insurance and Employee Assistance Program Generous vacation accrual 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday) 8 Paid accrued Sick Days per year Our Mission is to provide a quality, integrated healthcare home to the communities we serve. About our Clinic: Our medical practice is quite lively. We treat our patients with the utmost respect and concern for their physical, emotional, and mental well-being while instilling a fun and vibrant atmosphere bringing smiles to all who enter our doors. A positive attitude brings joy to the healing journey. A Day in the Life of a Customer Service Associate (CSA) with Salud: Your genuine spirit of caring welcomes patients as the first step prior to seeing the Doctor, NP, or PA. You may serve as a greeter, front desk receptionist, and/or cashier. You will welcome all patients to Salud and check them in for all appointment types, checking patients out at the end of an appointment. Make reminder calls, answer questions, manage patient complaints, and so much more to ensure a positive experience for all of our patients. Qualifications Minimum Requirements Education: Graduation from an accredited high school or GED is required. Experience: One year of front desk/customer service experience in a medical setting preferred. Knowledge, Skills, and Abilities: Bilingual English/Spanish preferred. Must work well with the other patient care team members. Ability to communicate clearly and appropriately with patients. Professionalism and a positive attitude. Proficient in Elementary Math. Ability to learn and implement complex policies and procedures. Reading comprehension and writing skills. Keyboarding and word processing skills. One year of clerical office experience preferred. Familiarity with medical/dental terminology preferred. Sensitivity to the low-income and ethnic minority community. Willingness to become proficient in the use of telephone, fax, copier, email, and electronic health record-keeping. Ability to read, understand, and follow oral and written instructions. Ability to work evening or weekend hours. Ability to work under stress. Ability to recognize, evaluate, solve problems, and correct errors. Exhibits excellent customer service. Ability to explain and summarize comprehensive concepts in a way that the general population can understand. Computer systems applications (MS Office, PowerPoint, Chrome, etc.). The application window is anticipated to close by 8/31/24. Additional Information Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr
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Customer Service Associate
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Commerce City, Colorado, United States Zaxby's Full timeZaxby's Customer Service Associate RoleZaxby's is a well-known fast casual dining establishment celebrated for its mouthwatering chicken wings, fingers, sandwiches, and salads. With a presence in over 900 locations mainly in the Southern United States, we take pride in fostering a lively and inviting atmosphere for both our patrons and team members.Position...
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Customer Service Associate
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Commerce City, United States Saludclinic Full timeSince 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals...
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Customer Service Associate
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Customer Service Associate
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Commerce City, United States Salud Family Health Full timeJob DescriptionJob DescriptionCompany DescriptionSince 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise...
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Healthcare Customer Care Associate
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