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Hotel Night Auditor

2 months ago


Cary, United States Hampton Inn RaleighCary Full time
Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Provide exceptional service to all hotel guests during their stay
•Complete additional bookkeeping, administrative, and accounting procedures as requested
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required

Qualifications

•Overnight shift; requires flexible hours
•Proficiency with computers is required; experience with reservation and accounting software is desired
•Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
•Excellent customer service and communication skills are required
•Diploma or equivalent from high school is required; some college is desired