Business (B2B) Customer Service Support Representative
2 days ago
Cellular Sales: B2B Service Support RepresentativeExciting B2B opportunity working with the leader in the wireless industry You'll work with a team of talented, interactive, innovative, and responsible people who enjoy helping others. Leverage the team environment to learn, grow, and advance, while assisting customers with their wireless products and services. Start your Great Experience today Summary/ObjectiveInteract with business customers via phone and email to assist with business accounts. Act as a liaison between customers, business representatives and Verizon support paths to resolve credit, customer service and billing concerns. What you'll do:Confer with businesses by telephone and email to provide information about products and services.· Keep records of business interactions or transactions with assigned B2B Reps, recording details of inquiries, complaints, or comments, as well as actions taken.· Process service requests through appropriate Verizon Wireless channels to facilitate timely reconciliation.· Ensure correct authorization is received, recorded, and saved on all requests.· Conduct account analysis and reviews and proposals.· Follow up with businesses to document their experience with service.· Contact businesses to align with Cellular Sales B2B representatives for optimal care.· Daily use of Word, Excel, Salesforce, and spreadsheets. Extensive and accurate typing required. What we are looking for:· Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people.· Attention to detail: Taking responsibility for a thorough and detailed method of working.· Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service.· Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and implications of decisions on other components of the organization.· Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.· Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Education and Experience:· High School diploma or equivalent experience required.· Proficient in Microsoft Office and basic computer skills.· Experience with face to face or telephone sales preferred· Experience with customer service over the phone preferred What We Offer:· Base Pay of $18/hr.· Health, Vision, and Dental Insurance· 401k matching· Health and Wellness Program· Discount on Verizon services· Employee Assistance Program· Onsite gym and walking trail Schedule:This is a full-time position. Our department is open 8:00 a.m. to 6:00 p.m. Monday through Friday. Days and hours of work are depending on schedule availability and business needs.
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B2B National Sales Support Representative
3 months ago
Knoxville, United States Cellular Sales Full timeJob DescriptionJob DescriptionOverviewB2B National Sales Support RepresentativeThis is a hybrid work environmentGreat Experiences Start HereExciting B2B opportunity working with the leader in the wireless industry! You'll work with a team of talented, innovative, and responsible people who enjoy helping others. Leverage the team environment while...
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National B2B Sales Support Coordinator
6 days ago
Knoxville, Tennessee, United States Cellular Sales Full timeAbout the PositionWe are looking for a talented Business Development Representative - Cellular Sales to join our team. In this role, you will be responsible for connecting business customers with their representatives, ensuring seamless support and resolving account needs.Key ResponsibilitiesReceive comprehensive training and practice to succeed as a B2B...
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Business Development Representative
6 days ago
Knoxville, Tennessee, United States Cellular Sales Full timeAbout UsCellular Sales is a leading provider of wireless services, dedicated to delivering exceptional experiences for our business customers. Our team of professionals is passionate about helping clients succeed.We're seeking a highly motivated and skilled individual to join our B2B National Sales Support team as a Business Development Representative. This...
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B2B Account Connection Specialist
2 weeks ago
Knoxville, Tennessee, United States Cellular Sales Full timeJob RequirementsWe are seeking a highly motivated and organized individual to fill the role of B2B Account Connection Specialist at Cellular Sales. The salary for this position is $17 per hour, with opportunities for additional earnings through an uncapped commission structure.As a B2B Account Connection Specialist, you will be responsible for providing...
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Business Development Representative
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B2B Service Specialist
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Knoxville, Tennessee, United States Cellular Sales Full timeBusiness Services RoleJoin our team at Cellular Sales and contribute to providing exceptional service to business customers. As a Business Services representative, you'll work closely with a team of dedicated professionals who share your passion for delivering outstanding customer experiences.Responsibilities:Engage with business customers to understand...
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Customer Service Representative
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Knoxville, Tennessee, United States Chick-fil-A Full timeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Chick-fil-A West Hills. As a key member of our delivery team, you will play a crucial role in bringing the Chick-fil-A experience to doorsteps, doctors offices, business offices, and hospitals across the area.Job OverviewThe primary responsibility of this...
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Knoxville, Tennessee, United States Business to Business Logistics Full timeJob OverviewWe are seeking a dynamic and results-driven Sales Captain to lead our sales team in the B2B Logistics industry.The ideal candidate will have a deep understanding of the market, excellent communication skills, and a proven track record of success in sales and leadership roles.A successful Sales Captain will possess the ability to build strong...
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Customer Service Representative
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Customer Service Representative
2 weeks ago
Knoxville, Tennessee, United States Burlington Full timeAre you looking for a challenging and rewarding role as a Customer Service Representative? Look no further! At Burlington Stores, Inc., we're seeking a highly motivated individual to join our team. As a Customer Service Representative, you'll be responsible for delivering exceptional customer service, resolving customer complaints, and maintaining a clean...
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Customer Service Representative
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Knoxville, Tennessee, United States Little Caesars Full timeJob OverviewThe Customer Service Representative at Little Caesars is responsible for delivering exceptional customer experiences and maintaining a clean, safe environment. The salary for this role is approximately $12-$15 per hour.This position involves working productively as part of the restaurant team, performing job responsibilities with high quality,...
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Customer Service Representative
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Knoxville, United States U-Haul Full timeLocation: 7630 Oak Ridge Hwy, Knoxville, Tennessee 37931 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
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Business Support Professional
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Customer Service Representative
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Knoxville, Tennessee, United States Stowers Machinery Corporation Full timeJob OverviewStowers Machinery Corporation is a leading equipment manufacturer serving East Tennessee since 1960. Our team is dedicated to delivering exceptional customer experiences, and we are seeking a highly organized Customer Service Representative - Office Coordinator to join our team.About the RoleWe are offering a competitive salary of $42,000 per...
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Customer Service Representative
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Knoxville, Tennessee, United States PrideStaff Full timeJob Title: Customer Service RepresentativeWe are seeking an experienced and detail-oriented CUSTOMER SERVICE REPRESENTATIVE to join our team at PrideStaff in West Knoxville. This is a full-time position with a competitive salary and excellent benefits package.Salary: $15.00 - $17.00 Per HourAbout the Job:Reconcile the cash drawer before and after shift by...
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Knoxville, United States AEG Full timePosition Details: The Account Executive, B2B Sales role will build, strengthen, and maintain authentic relationships with individuals and businesses through essential communication (in-person, phone, text, or e-mail) to sell varying Season Ticket, Premium, Group and Single match ticket packages. In this role you will sell and manage a book of business while...