Customer Relations Representative

1 week ago

Dallas, United States Amabilia Esparza - State Farm Agent Full time

Responsive recruiter Benefits: 401(k) matching Bonus based on performance Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Amabilia Esparza - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual- Spanish required Compensation: $18.00 - $25.00 per hour We're Hiring Our team works hard to reach our goals together as a team and have fun while we are doing it If you want to work in an environment that is fun, challenging, and rewarding, then Amabilia Esparza - State Farm Agent may be the right fit for you About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We look forward to speaking with you State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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