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Customer Service Representative

2 months ago

Dallas, Texas, United States Amabilia Esparza - State Farm Agent Full time
Customer Relations Representative

Amabilia Esparza - State Farm Agent is seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.

We are looking for someone with a strong attention to detail, excellent customer service skills, and a genuine desire to help people. If you are a team player who is passionate about delivering exceptional customer service, we want to hear from you

Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records.
  • Assist with customer retention strategies to ensure long-term relationships.
  • Collaborate with other departments to ensure seamless customer satisfaction.
Requirements:
  • Strong communication and problem-solving skills.
  • Experience in customer service is preferred, but not required.
  • Ability to handle high-pressure situations calmly and professionally.
  • Bilingual - Spanish is required.
What We Offer:
  • A competitive hourly rate of $25.00.
  • A fun and dynamic work environment that values teamwork and collaboration.
  • Opportunities for growth and development within our agency.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.