Service Specialist
3 days ago
Pay Range: $20.10 - $27.20POSITION SUMMARY:The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and accessories. ESSENTIAL FUNCTIONS:Supports a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all customers. Greets all new unit delivery, service, warranty and parts customers in a friendly, prompt and efficient manner.Answers service, warranty and parts questions over the phone and in person.Assists Receiving Department with the unloading, inspection and VIN verification of new units being delivered to the dealership by the manufacturer. Affixes bar code labels to units received and updates lot location in IDS.Maintains unit inventory status communication in IDS and assists with physical inventories.Prints daily unit delivery schedule to prepare for upcoming orientations.Conducts final PDI and inspects detailing of all units scheduled to deliver and reports any issues with unit condition to Service Manager and provides VIN verification to the BA.Confirms correct rigging and accessory mounting instructions against the work order.Prepares Owner's Delivery Packet and delivery documents in advance of time for pick-up.Explains unit and accessory operation, break in and maintenance procedures to customer.Assists service customers with documentation of concerns on the TMBC Repair Order.Assists Service Manager with the creation of related IDS work order and with keeping customers informed of estimates for needed repairs and progress toward their completion.Assists Marine GSM and senior management with the scheduling of work to be performed in the department.Remains up-to-date on product warranty policies and procedures.Assists with warranty repair authorization and related IDS work order creation, the receiving and sale of parts within the IDS dealer management system and the accepting parts and work order payments, compiling daily batch report and till reconciliation.Assists Management and BA to ensure no unit is released until payment is received in full.Maintains a clean and professional work area.ALL OTHER DUTIES AS ASSIGNED.EXPERIENCE/QUALIFICATIONS:High School education or equivalent experienceKNOWLEDGE, SKILLS, AND ABILITY:Ability to complete simple math calculationsAbility to communicate in a friendly and professional manner with customers, vendors and fellow associatesAbility to establish and maintain effective working relationships with customers, management and co-workersAbility to perform various functions within Dealership Management data entry systemTRAVEL REQUIREMENTS:N/APHYSICAL REQUIREMENTS:Able to lift up to 50 poundsAble to work in and out of doors / in non-air conditioned environmentAble to stand for extended periodsINDEPENDENT JUDGEMENT:Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.Full Time Benefits Summary:Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractionsMedicalDentalVisionHealth Savings AccountFlexible Spending AccountVoluntary benefits401k Retirement SavingsPaid holidaysPaid vacationPaid sick timeBass Pro Cares FundAnd moreBass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Reasonable AccommodationsQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.Cabela's
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Service Operations Specialist
1 week ago
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Service Delivery Specialist
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Hoffman Estates, Illinois, United States Wingstop Full timeWelcome to WingstopWe are a fast-paced and dynamic quick-service restaurant chain dedicated to serving high-quality chicken wings and sides. As a Service Delivery Specialist, you will play a critical role in ensuring that every Guest has a memorable dining experience. If you are passionate about delivering exceptional customer service and working in a fun...
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Food Service Specialist
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Customer Service Representative
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Food Service Specialist
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Hoffman Estates, Illinois, United States TouchPoint - Alexian Brothers Behavioral Hospital Full timeJob SummaryWe are seeking a skilled Food Service Specialist to join our team at Alexian Brothers Behavioral Hospital. As a key member of our culinary team, you will be responsible for preparing high-quality food items according to standardized recipes and instructions.Responsibilities:Prepares food in accordance with federal, state, and corporate standards,...
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Customer Service Specialist, Online Invoicing
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Point of Sale Specialist
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Embryology Services Coordinator
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Holiday Lighting Specialist
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Behavior Intervention Specialist
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HVAC Installation Specialist
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Hoffman Estates, Illinois, United States Family Man Heating and Cooling Full timeJob OverviewWe are seeking a skilled HVAC Installation Specialist to join Family Man Heating and Cooling. The ideal candidate will install, service, and repair heating and air conditioning systems to meet customer needs.
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Nursing Care Specialist
2 weeks ago
Hoffman Estates, Illinois, United States KPH Healthcare Services Full timeJob Title: Nursing Care Specialist">Salary: $80,000 - $100,000 per yearThis is a challenging and rewarding role for a skilled nursing professional. As a Nursing Care Specialist at KPH Healthcare Services, you will be responsible for providing high-quality care to patients in their homes and ambulatory infusion suites.About the Role:Assess and reassess...
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Veterinary Care Specialist
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Customer Support Specialist
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Autism Support Specialist
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Hoffman Estates, Illinois, United States Early Autism Services Full timeJob OverviewWe are seeking a dedicated Autism Support Specialist to join our team at Early Autism Services. As a Registered Behavior Technician (RBT), you will play a vital role in providing personalized 1:1 Applied Behavior Analysis (ABA) therapy to children with developmental disabilities. Our RBTs work closely with Board Certified Behavior Analysts...
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Client Support Specialist
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Hoffman Estates, Illinois, United States Mosquito Hunters Full timeKey ResponsibilitiesAs a Client Support Specialist at Mosquito Hunters, you will be responsible for delivering outstanding customer service, resolving client issues, and contributing to the overall success of our sales center. This role requires a proactive and flexible individual who can adapt to changing priorities and deadlines.Core Skills:Excellent...
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Emergency Veterinarian Specialist
1 week ago
Hoffman Estates, Illinois, United States USVTA LLC Full timeCompany OverviewWe are a leading veterinary network dedicated to providing exceptional care and advancing the field of emergency medicine.Compensation PackageA competitive base salary, ranging from $120,000 to $180,000 per year, with opportunities for production-based bonuses and benefits.Job SummaryAs an Emergency Veterinarian, you will be responsible for...
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Autism Care Specialist
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Medical Office Coordinator Specialist
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Hoffman Estates, Illinois, United States InVia Fertility Specialists Full timeAbout the Opportunity:InVia Fertility Specialists is a state-of-the-art Chicagoland fertility clinic with a strong patient-centered focus. We are seeking a dedicated and motivated Medical Office Coordinator Specialist to join our growing practice. This individual will play a critical role in supporting our patients throughout their fertility journey.The...
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Office Support Specialist
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Hoffman Estates, Illinois, United States Group Fox Full timeJob SummaryWe are seeking a highly skilled and motivated Office Support Specialist to join our team at Group Fox. As an Office Support Specialist, you will play a critical role in maintaining the efficiency and effectiveness of our property management office.You will be responsible for managing day-to-day administrative tasks, maintaining office procedures,...