Hotel Front Desk Agent

2 weeks ago


York, United States Holiday Inn Express York Full time

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Part Time with Full Time hours available if willing to work different shifts - 1st shift, 2nd shift, or 3rd shift
Holiday Pay
Immediate Hotel Employee Discounts at other IHG Hotels - Perfect for upcoming Summer Vacations

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
Skills
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like OPERA PMS
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills


  • New York, United States Soho Grand Hotel Full time

    The Soho Grand Hotel is looking for a Front Desk Agent to join their team! The Front Desk Agent plays a vital role in curating a unique experience for our guests, in the hotel, in our local neighborhood and in New York City. We are seeking knowledgeable, dynamic personalities to provide exceptional service at the Front Desk in a sophisticated, friendly and...

  • Front Desk Agent

    4 weeks ago


    New York, United States 3232 Hotel LLC Full time

    Job DescriptionJob DescriptionA boutique hotel in midtown Manhattan with a bar and restaurant, looking for an evening front desk agent to add to our team in a full time position. The position is for the 4pm to 12am shift. The front desk agent is integral to ensuring guest satisfaction and security. The desirable candidate will have a great personality, be...

  • Front Desk Agent

    4 weeks ago


    New York, United States 3232 Hotel LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k)Employee discountsPaid time off A boutique hotel in midtown Manhattan with a bar and restaurant, looking for an evening front desk agent to add to our team in a full time position. The position is for the 4pm to 12am shift. The front desk agent is integral to ensuring guest satisfaction and security. The desirable...

  • Hotel Front Desk

    4 weeks ago


    New York, United States Hotel Resource Full time

    **Admin - Clerical, Hospitality - Hotel** **Hotel Front Desk** Hotel Front Desk Express Employment Professionals Farmingdale Farmingdale NY **Hotel Front Desk** **Company:** Express Employment Professionals Farmingdale **Location:** 11735 US **Category:** Admin - Clerical, Hospitality - Hotel **Degrees Required:** Not Specified **Employment Type:**...

  • Front Desk Agent

    1 month ago


    New York, United States The 33 Seaport Hotel NYC Full time

    DescriptionWe are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Crescent Hotels and Resorts...

  • Front Desk Agent

    4 weeks ago


    New York, United States Crescent Hotels & Resorts Full time

    We are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing ef Front Desk, Agent, Processing, Hotel

  • Front Desk Agent

    1 month ago


    New York, New York, United States The 33 Seaport Hotel NYC Full time

    We are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Crescent Hotels and Resorts is the...


  • York, United States The Yorktowne Hotel a Tapestry Collection by Hilton Full time

    Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested...


  • New York, United States The Greenwich Hotel Full time

    Job DescriptionJob DescriptionLuxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and...


  • New York, United States Chelsea Pines Inn Full time

    The Chelsea Pines Hotel is now hiring front desk agents for the Afternoon shift. 3PM-11PM 5 days a week. We're looking for full-time employees. Previous hotel experience necessary. Pay: From $20.00 per hour Expected hours: 40 per week **Benefits**: - Paid time off Schedule: - 8 hour shift - Day shift - Evening shift - Night shift - Weekends as...


  • York, United States Country Inn & Suite York,PA Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Agent

    1 month ago


    York, United States Holiday Inn Express York Full time

    Job DescriptionJob DescriptionWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service...

  • Front Desk Agent

    1 month ago


    York, United States Holiday Inn Express York Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...


  • New York, United States Hotel Resource Full time

    **Hospitality - Hotel** **Hotel Front Desk Clerk** Hotel Front Desk Clerk DelMonte Hotel Group Troy NY **Hotel Front Desk Clerk** **Company:** DelMonte Hotel Group **Location:** 515 River Street 12180 US **Category:** Hospitality - Hotel **Degrees Required:** Not Specified **Employment Type:** Full-Time/Part-Time **Manages Others:** No ...


  • York, United States Holiday Inn Express York Full time

    Job DescriptionJob DescriptionWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service...

  • Front Desk Agent

    3 days ago


    New York, United States The Pierre, A Taj Hotel Full time

    POSITION OVERVIEW:We are seeking a dynamic and enthusiastic Front Desk Agent to join our team and help to deliver the highest quality of service to our guests. JOB FUNCTION, TASKS, and RESPONSIBILITIES:KEY RESPONSIBILITIES Greet guests in a friendly and warm manner; perform guest check-in and check-out Review arrivals and departures for guest preferences to...


  • New York, United States Eurostars Hotel Company Full time

    A European Hotel Chain with a Boutique hotel in Manhattan is looking for outgoing, personable, city-knowledgeable and responsible front desk attendant Full Time position Position Summary: The Front Desk Agent is a member of the Front Office team. FIRE SAFETY DIRECTOR is mandatory for this position They are responsible for: Maintaining and promoting best...

  • Front Desk Agent

    4 weeks ago


    New York, United States 3232 Hotel LLC Full time

    **Benefits**: - 401(k) - Employee discounts - Paid time off **Duties**: - Cover front desk at all times, check in guests and monitor who is entering the property - Provide incoming guests with correct room based on reservation details, as well as information on services offered by the hotel - Respond to and log all guest concerns and requests - Field...


  • New York, United States ENDEAVOR HOSPITALITY GROUP LLC Full time

    We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...

  • Front Desk Agent

    4 days ago


    New York, New York, United States The Pierre, A Taj Hotel Full time

    POSITION OVERVIEW:We are seeking a dynamic and enthusiastic Front Desk Agent to join our team and help to deliver the highest quality of service to our guests. JOB FUNCTION, TASKS, and RESPONSIBILITIES:KEY RESPONSIBILITIESGreet guests in a friendly and warm manner; perform guest check-in and check-outReview arrivals and departures for guest preferences to...