We have other current jobs related to this field that you can find below

  • Dir-Room Operations

    3 weeks ago

    Collinsville, United States Marriott Hotels Resorts Full time

    Additional Information Director of Rooms Job Number 24140838 Job Category Rooms & Guest Services Operations Location Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Functions as the strategic business leader of the property's room...

  • Operations Manager

    2 months ago

    Collinsville, Illinois, United States Papa John's International Full time

    Job SummaryThe Operations Manager is responsible primarily for the daily hiring, onboarding, and training of new team members, direct supervision of restaurant team members and delivery drivers (including authority to take corrective action up to and including employment separation), and supporting the daily operations of the restaurant, ensuring that the...

  • Operations Manager

    2 days ago

    Collinsville, Illinois, United States Papa Johns Full time

    Job SummaryThe Operations Manager is responsible for overseeing the daily operations of a Papa John's restaurant, ensuring that team members deliver high-quality products and services to customers. This role involves supervising restaurant team members, including shift leaders, in-store team members, and delivery drivers, and ensuring that they adhere to...

  • Hotel Operations Supervisor

    5 days ago

    Collinsville, Illinois, United States M&R Hotel Management Full time

    Hotel Operations SupervisorOVERVIEW:Oversees the essential functions of guest check-in, nightly audits, room bookings, housekeeping services, and dining operations to ensure both guest satisfaction and staff contentment while optimizing hotel revenue. Supports the General Manager in the daily management of hotel operations and acts as the lead manager in the...

  • Operations Manager

    2 months ago

    Collinsville, United States Fairfield Inn Collinsville Full time

    Job DescriptionJob DescriptionOperations ManagerSUMMARY:Manages the functional areas of guest registration, night audit, guest reservations, housekeeping/laundry, and food and beverages areas to ascertain guest satisfaction and associate satisfaction – and maximize hotel profitability. Assist General Manager in day-to-day operations of the hotel and is...

  • Restaurant Operations Manager

    2 days ago

    Collinsville, Illinois, United States Wendy's Full time

    Why Wendy'sYou'll be responsible for maintaining a clean and well-run restaurant environment. As a key member of our team, you will assist the Assistant and General Manager in overseeing day-to-day operations and leading our staff. Your duties will include executing company policies, procedures, and programs. The ideal candidate will have experience in...

  • Field Service Operations Manager

    6 days ago

    Collinsville, Oklahoma, United States NESCO Inc Full time

    Field Service Operations ManagerAdvance Your Career with NESCO Inc.Are you seeking a rewarding position in a dynamic sector where your dedication is genuinely appreciated? Become a part of our committed team as a Field Service Operations Manager, where you will lead field service initiatives, manage customer support functions, and supervise an industrial...

  • Game Room Attendant

    3 months ago

    Collinsville, United States Colonial Downs Group LLC Full time

    Job DescriptionJob DescriptionEssential Duties and Responsibilities: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all inclusive, but a...

  • Retail Operations Supervisor

    6 days ago

    Collinsville, Illinois, United States Taco Bell - Collinsville Full time

    Taco Bell - CollinsvilleWe are seeking a dedicated Store Supervisor to oversee our restaurant operations. This role is essential in supporting the General Manager in daily management tasks, ensuring smooth operations and effective staff coordination.Key Responsibilities:Assist in managing daily operations and staff performance.Ensure adherence to all company...

  • Service Operations Supervisor

    6 days ago

    Collinsville, Illinois, United States Rollins Full time

    Customer Service SpecialistJob Category: Customer Service Requisition Number: CUSTO025254Job OverviewThe Customer Service Specialist plays a crucial role in ensuring a seamless experience for our clients. This position requires collaboration with senior management, business partners, and relevant authorities to maintain operational excellence.Key...

  • Field Operations Supervisor

    6 days ago

    Collinsville, Oklahoma, United States Addison Group Full time

    Position: Field Operations SupervisorCompensation: Up to $85,000Location: Collinsville, OK Oversee Projects for Field Operations, Client Relations, and Industrial Boiler Rental Fleet services. OVERVIEW:Direct the coordination and management of designated tasks and responsibilities as outlined below, ensuring completion and adherence as directed by the...

  • Field Operations Coordinator

    4 days ago

    Collinsville, United States Nesco Resource Full time

    Field Service CoordinatorElevate Your Career with a Company That Works As Hard As You Do!Are you looking for an exciting opportunity in a thriving industry where your hard work is truly valued? Join our hard-working team as a Field Operations Coordinator and take charge of field service projects, manage customer service operations, and oversee an...

  • Retail Operations Supervisor

    6 days ago

    Collinsville, Illinois, United States Taco Bell - Collinsville Full time

    Position OverviewTaco Bell - Collinsville is seeking a dedicated and experienced Store Supervisor to oversee daily operations at our establishment.Key ResponsibilitiesAssist the General Manager in managing store operations and staff.Ensure adherence to all company policies, procedures, and systems.Maintain compliance with Federal, State, and local...

  • Retail Operations Supervisor

    5 days ago

    Collinsville, Illinois, United States Taco Bell - Collinsville Full time

    Position OverviewTaco Bell - Collinsville is seeking a dedicated and experienced Store Supervisor to oversee daily operations at our establishment.Key ResponsibilitiesAssist the General Manager in managing daily operations and staff.Ensure adherence to all company policies, procedures, and systems.Maintain compliance with Federal, State, and local...

  • Civil Concrete Director of Operations

    4 weeks ago

    Collinsville, United States B&B Concrete Full time

    This position serves as the Project Executive for all jobs in which they are involved. Responsibilities include overall oversight of project financials including cost spread/estimates, cost reports, overall profitability, and change orders. Responsible for operational oversight on all projects involved. In-depth knowledge of the weekly work status of each...

  • Shift Manager

    4 months ago

    Collinsville, United States Wendy's Full time

    Why Wendy's You'll be responsible for keeping the restaurant exceptionally clean and well-run. She/He will assist the Assistant and General Manager in the day-to-day fast food restaurant operations and in leading the staff of our Wendy's. These duties will include executing company policies, procedures, and programs. The Shift Manager must have...

  • Assistant Manager

    3 months ago

    Collinsville, United States Freddy's Frozen Custard & Steakburgers Full time

    Freddy’s is looking for experienced managers who are passionate about guest relations, employee development, and business growth to lead our success. We are looking for managers to provide leadership, motivate team members, meet operational expectations, and maintain the overall efficiency and technical operations of the restaurant. This position works to...

  • Summer Intern

    3 weeks ago

    Collinsville, United States Crown Cork & Seal USA, Inc. Full time

    COMPANY OVERVIEW: Crown is a worldwide leader in the design, manufacture, and sale of packaging products and equipment for consumer and industrial products. Crown's packaging for consumer products include steel and aluminum cans for food, beverage, household and other consumer products, glass bottles for beverage product and metal vacuum closures and steel...

  • Lease & Rental Manager

    4 weeks ago

    Collinsville, United States Gateway Industrial Power, Inc. Full time

    Job DescriptionJob DescriptionLease & Rental ManagerJoin the dynamic team at Gateway Truck and Refrigeration (GTR), a reputable and expanding dealership specializing in Carrier Refrigeration, Volvo, and TICO products with 13 locations in Illinois, Missouri, and Wisconsin. GTR is searching for a Lease & Rental Manager to join our team who is eager to help...

  • Inventory Optimization Manager

    2 months ago

    Collinsville, United States Accel Entertainment Gaming Full time

    Job DescriptionJob DescriptionPosition BasicsPay starts at $50,000 annually, dependent on related work experience & proficiency. Component Repair, Gaming, or Amusement experience is highly desired.Monday-Friday, Day shift.Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards.ABOUT...

Rooms Operations Manager

2 months ago

Collinsville, United States Marriott Hotels Resorts Full time

Additional Information

Relocation Offered; Front Desk focused Job Number

24099856 Job Category

Rooms & Guest Services Operations Location

Boston Marriott Cambridge, 50 Broadway, Cambridge, Massachusetts, United States

VIEW ON MAP Schedule

Full-Time Located Remotely?

N Relocation?

Y Position Type

Management JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) • Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed. • Performs other duties, as assigned, to meet business needs. Managing and Monitoring Activities that Affect the Guest Experience • Understands the brand's service culture. • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies that all team members meet or exceed all hospitality requirements. Managing Profitability • Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Strives to maximize the financial performance of the department. Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Verifies that orientations for new team members are thorough and completed in a timely fashion. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. • Celebrates successes and publicly recognizes the contributions of team members. The salary range for this position is $63,000 to $76,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.

JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin your purpose, belong to an amazing globalteam, and become the best version of you.

#J-18808-Ljbffr