Customer Care Coordinator
1 month ago
Created: Apr 3rd 2021 **Customer Care Coordinator**
Full-time employee Franklin, TN
This position is primarily responsible for responding quickly and courteously to all homeowner calls, requests, and complaints. Coordinates subcontractors and Customer Care Field Representatives with all efforts in assisting homeowners in resolving Customer Care issues.
* Responds to all incoming homeowner calls.
* Processes all Customer Care requests.
* Creates and processes work orders.
* Is accessible to all field personnel.
* Maintains continuous correspondence with homeowners and all field personnel.
* Keeps homeowners files current.
* Files and posts follow-ups from field representatives on daily basis.
* Creates and distributes homeowner manuals and walk-through packets.
* Maintains strong rapport with builders, customer care field representatives and subcontractors.
* Generates letters to homeowners in timely manner.
* Attends daily and weekly update meetings.
* Provides 24 hour homeowner phone call response.
* Senior position generally has more experience and has greater responsibilities;
* Resolves more difficult issues by liaising with staff members, other departments, and homeowners;
* May assist other Coordinator(s);
* May troubleshoot systems issues; and may develop/generate ad-hoc reports from systems to support Department.
* Performs other duties assigned by Customer Care Executive.
* High school graduate or equivalent.
* At least two years customer service experience.
**Application URL:**
-
Customer Care Manager
2 weeks ago
Franklin, United States BrightStar Care Full timeJob DescriptionJob DescriptionJoin the BrightStar Team as a Customer Care Manager and Shine!Are you looking for a position where you can make a difference in people's lives? At BrightStar Care, our staff positively impact the lives of our clients and patients each and every day. Scheduling Manager Responsibilities:Maintain all scheduling of caregivers...
-
Customer Care Manager
1 week ago
Franklin, United States BrightStar Care Full timeJob DescriptionJob DescriptionJoin the BrightStar Team as a Customer Care Manager and Shine!Monday - Friday 8:00am - 4:30pmAre you looking for a position where you can make a difference in people's lives? At BrightStar Care, our staff positively impact the lives of our clients and patients each and every day. Scheduling Manager Responsibilities:Maintain...
-
Customer Care Manager
5 days ago
Franklin, United States BrightStar Care Full timeJob DescriptionJob DescriptionJoin the BrightStar Team as a Customer Care Manager and Shine!Monday - Friday 8:00am - 4:30pmAre you looking for a position where you can make a difference in people's lives? At BrightStar Care, our staff positively impact the lives of our clients and patients each and every day. Scheduling Manager Responsibilities:Maintain...
-
Managed Care Contracts Coordinator
3 weeks ago
Franklin, United States Fresenius Medical Care Full timePURPOSE AND SCOPE: Responsible for successful implementation, coordination, and administration of contracting and pricing procedures. This includes contract terms and conditions, products and prices for various market segments and customer types. Accountable for information derived from systems and other administration. Will also be active in supporting all...
-
Managed Care Contracts Coordinator
4 days ago
Franklin, United States Fresenius Medical Care Full timePURPOSE AND SCOPE: Responsible for successful implementation, coordination, and administration of contracting and pricing procedures. This includes contract terms and conditions, products and prices for various market segments and customer types. Accountable for information derived from systems and other administration. Will also be active in supporting all...
-
Customer Experience Coordinator
2 weeks ago
Franklin, United States Workfaithbhm Full time**Customer Experience Coordinator** Posted on 10/24/2021 TJX - Franklin, Tennessee Position Description Customer Experience Coordinator Brand: Marshalls Location: Franklin, TN, US Employment Type: Full-Time Employment Status: Regular Functional Area: Stores All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes....
-
Customer Experience Coordinator
4 days ago
Franklin, United States Workfaithbhm Full time**Customer Experience Coordinator** Posted on 10/24/2021 TJX - Franklin, Tennessee Position Description Customer Experience Coordinator Brand: Marshalls Location: Franklin, TN, US Employment Type: Full-Time Employment Status: Regular Functional Area: Stores All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes....
-
Logistics Coordinator/customer Service
7 days ago
Franklin, United States Millennium Logistics Management Full time**Logistics Coordinator** **Full Time Mon-Fri 40 hours per week** **Pay $ 20-23 / hour** **Millennium Logistics Management located in Franklin, MA** has been managing transportation services for over 20 years. We utilize our background in the moving and storage business to bring our old school work ethic to the new era of First and Final Mile White Glove...
-
Patient Care Coordinator
3 weeks ago
Franklin, United States Sonova Full timeWho we areYou enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s...
-
Patient Care Coordinator
1 week ago
Franklin, United States Tennessee Fertility Institute LLC Full timeJob DescriptionJob DescriptionTennessee Fertility Institute (TFI) is a leader in treating fertility patients in Illinois by combining decades of experience with state-of-the-art technology. AFM is also known for providing compassionate patient care and individualized treatment plans. The work we do, changing peoples' lives and building families, offers...
-
Patient Care Coordinator
5 days ago
Franklin, United States Tennessee Fertility Institute LLC Full timeJob DescriptionJob DescriptionTennessee Fertility Institute (TFI) is a leader in treating fertility patients in Illinois by combining decades of experience with state-of-the-art technology. AFM is also known for providing compassionate patient care and individualized treatment plans. The work we do, changing peoples' lives and building families, offers...
-
Patient Care Coordinator
2 weeks ago
Franklin, United States InnovaCare Health Full timeInnovaCare Texas Management Services Company, LLCJob Summary The Patient Care Coordinator is the first impression when patients and guests arrive at InnovaCare Health facilities. They also assist patients by assessing, facilitating, planning, and advocating for health needs on an individual and on-going basis. Essential Job Functions Welcomes patients and...
-
Front Desk Coordinator
2 weeks ago
Franklin, United States Care Now Full timeDescription This position is incentive eligible. Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Front Desk Coordinator opening with CareNow today and find out what it truly means to be a part of the HCA Healthcare team. Benefits CareNow, offers a total rewards package that supports...
-
Front Desk Coordinator
5 days ago
Franklin, United States Care Now Full timeDescription This position is incentive eligible. Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Front Desk Coordinator opening with CareNow today and find out what it truly means to be a part of the HCA Healthcare team. Benefits CareNow, offers a total rewards package that supports...
-
Scheduling Coordinator
3 days ago
Franklin Park, United States Aegis Worldwide Full timeJob DescriptionJob DescriptionShift: 8am to 4:30pmWe're currently seeking a Billing & Freight Scheduling Coordinator at a leading industrial equipment manufacturer in Franklin Park, IL. You will play a vital role in maintaining efficient customer service, accurate order processing, handling incoming phone calls, fax and email correspondence.Base Salary:...
-
Customer Care Specialist
2 weeks ago
Franklin, United States Terminix Service, Inc. Full timeJob DescriptionJob DescriptionTerminix Service, Inc. of Franklin, NC is looking to hire asap a Customer Care Specialist. This job reports to the Franklin Branch office (All work is performed in person at our office in Franklin NC).Apply for this job if:You're comfortable talking to people. You are not bothered by offering the services that your customers...
-
Customer Care Specialist
5 days ago
Franklin, United States Terminix Service, Inc. Full timeJob DescriptionJob DescriptionTerminix Service, Inc. of Franklin, NC is looking to hire asap a Customer Care Specialist. This job reports to the Franklin Branch office (All work is performed in person at our office in Franklin NC).Apply for this job if:You're comfortable talking to people. You are not bothered by offering the services that your customers...
-
Patient Care Coordinator
2 weeks ago
Franklin, United States Castle Dental Full timeOverview As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for...
-
Patient Care Coordinator
2 weeks ago
Franklin, United States Castle Dental Full timeOverview As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for...
-
Patient Care Coordinator
5 days ago
Franklin, United States Castle Dental Full timeOverview As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for...