Customer Service Representative
2 weeks ago
This role is not open for submissions from outside staffing agencies What Brought You Here Pay Range $18-$21 Day Shift Hours-8 AM – 5 PM OT as needed Benefits startingDAY ONE Who You Are: A customer service representative that makes it a priority to ensure the customers have the support they need. What You Will Be Doing: Provide customer service support to the organization by telephone, fax, or email by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. Initiating and/or implementing corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Identifying and contributing with the generation of potential sales leads to the organization. Planning and development of specific target markets and groups and the actual service “package” will be developed as a team program in conjunction with the project manager, territory account managers, and data entry clerk. Answer customer service calls. Receives, processes, and verifies the accuracy of orders from customers utilizing the company’s internal CRM/Axapta mainframe system and customer purchase orders. Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate departments. Assists in proofreading entered orders and ensures that the correct codes are being applied prior to final confirmation. Collaborates with the scheduling/production department to make sure that the requested order(s) meet the customer’s expectations. Handles or refers complaints of product or service failure to the appropriate department for investigation. Conducts follow-up phone calls within 3 hours to respondents who have concerns or questions. Prepares price quotations on items not contained in price book and prepares quotations. Works with the organization’s other branch/regional locations to resolve problems, facilitates solutions and enhance the customer service offerings. Answers customer’s technical questions regarding products and services. Modify quote status once order has been placed to ensure visibility and uniformity amongst sales team. Attends regular customer service department meetings. Support and participate in the organization’s continuous improvement program and product training courses. Perform other related duties and provide back-up support to other group members as assigned by management. Skills You Bring: Associates degree with 4-6 year related glass and aluminum work experience highly preferred. Proven work experience in customer service. Must be able to multi-task, be organized, efficient, and accurate. Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills. Experienced user of Microsoft Office suite. Listening skills and data collection with attention to detail are essential. Ability to calculate discounts, interest, commissions, factions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra, and geometry. Why Trulite: Truliteoffers the most comprehensive benefit coverage in the industry. We give our employeesimmediate accesstohealth, dental, vision and life insurance benefits, as well as provideshort/long-term disabilitycoverage to protect you financially if you should incur a non-occupational illness or accident. Stay with us for a year and your401k employer match is 100% vestedand immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to theirHealth Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is alsovested immediately at 100%,improving your financial health. Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you whyTrulitevalues you as an employee and how we will help you achieve financial independence. We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. #tlgamidwest
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Customer Service Representative
2 days ago
New York, New York, United States Customer Service Open House Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at the Customer Service Open House. As a Counter Service Associate, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities:Take food orders and serve food over the...
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Customer Service Representative
2 days ago
New Berlin, Illinois, United States Road Ranger Full timeAbout the RoleWe are seeking a friendly and reliable Customer Service Representative to join our team at Road Ranger. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating our point-of-sale systems, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast and friendly...
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Customer Service Representative
2 months ago
New Berlin, United States Dynatect Manufacturing Inc Full time** Customer Service Representative** **Job Category****:** Commercial Services **Requisition Number****:** GLOBA01099 Showing 1 location **Job Details** **Description** The Customer Service Representative is responsible for responding to customer inquiries for placement of new orders, pricing for existing products, order status and expediting. The person is...
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Customer Service Representative
3 months ago
New Berlin, United States Process Retail Group Full time** Process Retail Group** ** Customer Service Representative** New Berlin, WI 53151 **NEW OPPORTUNITY!** **About Process Retail Group** Were a fast-paced, growing company that partners with top brands and retailers in consumer electronics, sporting goods, grocery and luxury to name a few. We specialize in delivering custom, point-of-purchase, retail...
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Customer Service Representative
4 days ago
New Berlin, Wisconsin, United States Weis Markets, Inc. Full timeJob SummaryWeis Markets, Inc. is seeking a highly motivated and customer-focused Customer Experience Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
2 months ago
New Berlin, United States Trulite Glass & Aluminum Solutions Full timeThis role is not open for submissions from outside staffing agencies What Brought You Here Pay Range $18-$21 Day Shift Hours- 8 AM – 5 PM OT as needed Benefits starting DAY ONE! Who You Are: A customer service representative that makes it a priority to ensure the customers have the support they need. What You Will Be Doing: Provide customer...
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Customer Service Representative
3 weeks ago
New York, United States Customer Labs Full timeNeed help in your climate job search? Dive deep into climate with Terra.do’s 12-week climate bootcamp course. Waste Connections number of job openings over time by month Number of job openings ClimateTechList is the web's largest aggregator of climate, clean tech, renewable energy & green jobs. Contact us if you'd like to use partner or use our current or...
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Customer Service Representative
1 day ago
New Berlin, Wisconsin, United States Trulite Full timeAbout the RoleThis is a customer-facing position that requires excellent communication and problem-solving skills. As a Customer Service Representative at Trulite, you will be responsible for providing top-notch support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide exceptional customer service via phone, email, or...
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Customer Service Representative
4 weeks ago
New Berlin, United States Archer-Daniels-Midland Company - ADM Full timeCustomer Service Representative - New Berlin, WIGENERAL REQUIREMENTS - Work collaboratively in a team environment to provide exceptional customer service. Develop positive working relationships with customers and sales team. Serve as a liaison betwee Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Production
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Customer Service Representative
2 days ago
Berlin, Maryland, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and maintaining a well-organized and visually appealing store environment.Key...
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Sales and Customer Service Representative
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Berlin, New Jersey, United States Cap Swag | Custom Products Full timeJob Description**About Us**Cap Swag | Custom Products is a dynamic and innovative company that specializes in custom apparel and sports licensed products. We are committed to providing our customers with exclusive and high-quality merchandise.**Job Summary**We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to...
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Personal Lines Customer Service Representative
2 weeks ago
New Berlin, Wisconsin, United States Procter Insurance Agency Full timeProcter Insurance AgencyPosition: Personal Lines Customer Service RepresentativeSalary: $35K-$60K per yearLocation: South Milwaukee, WIEssential Qualifications: P&C LicensedWhy Choose Us: We foster a relaxed yet encouraging workplace atmosphere and provide competitive remuneration along with comprehensive benefits.Role Overview: We are a well-established...
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Customer Service Representative
2 days ago
New Castle, Delaware, United States Harbour Textile Service Full timeJob OverviewWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative/Administrative Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Provide timely and effective customer service...
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Personal Lines Customer Service Representative
2 weeks ago
New Berlin, Wisconsin, United States Procter Insurance Agency Full timeProcter Insurance AgencyPosition: Personal Lines Customer Service RepresentativeSalary: $35K - $60K per yearLocation: South Milwaukee, WIEssential Qualifications: P&C LicensedWhy Choose Us:We foster a relaxed yet encouraging workplace and provide competitive remuneration along with comprehensive benefits.Role Overview:We are an established agency in search...
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Customer Service Representative
2 days ago
New York, New York, United States 61st Street Service Corp Full timeJob Summary:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at 61st Street Service Corporation. As a key member of our front desk team, you will be responsible for expediting patient flow, meeting and greeting patients, and providing exceptional customer service.Responsibilities:Obtain and verify patient...
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Customer Service Representative
3 weeks ago
New Berlin, United States nVent Full timeWe’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Answers and resolves customer emails and calls involving requests for...
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Personal Lines Customer Service Representative
2 weeks ago
New Berlin, Wisconsin, United States Procter Insurance Agency Full timeCompany Overview: Procter Insurance Agency is a well-established independent insurance provider, dedicated to meeting all your insurance requirements. Our mission is to help you navigate and prepare for potential risks through our comprehensive services.Position Overview: We are currently seeking a Personal Lines Customer Service Representative. This role...
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Personal Lines Customer Service Representative
2 weeks ago
New Berlin, Wisconsin, United States Procter Insurance Agency Full timeCompany Overview: Procter Insurance Agency is a well-established independent insurance provider dedicated to meeting the diverse insurance needs of our clients.Position: Personal Lines Customer Service RepresentativeSalary: $35K-$60K per yearKey Requirements:Must possess a Property & Casualty LicenseWhy Choose Us:We pride ourselves on fostering a relaxed yet...
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Customer Service Representative
3 months ago
New Berlin, United States Dynatect Manufacturing Inc Full time** Customer Service Representative - $1,000 HIRING BONUS** **Job Category****:** Commercial Services **Requisition Number****:** CUSTO01120 Showing 1 location **Job Details** **Description** $1,000 HIRING BONUS AVAILABLE - Customer Service Representative Opportunity! The Customer Service Representative is directly involved in the 'front end' of the sales...
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Quality Customer Support Representative
1 week ago
New Berlin, United States Ascension Management, Inc. Full timeSummary / Primary Role : The Quality Customer Support Representative is responsible for performing all tasks involved with Client Services. This position will involve learning and explaining services and products directly to consumers on behalf of all of our clientele. Principal Duties and Responsibilities of Quality Customer Support Representative: ...
