Adoption Services Specialist

1 month ago


Minneapolis, United States Animal Humane Society Full time
Are you passionate about connecting people with their furry, four-legged companions? We're seeking an Adoption Specialist to make a difference As part of our dynamic team, you'll guide pet adoptions and provide exceptional customer service in a lively setting. Join us in making a difference in the lives of animals and their future families Apply today

Purpose: You are a guest-oriented, self-motivated, and flexible team member who processes pet adoptions and provides customer service in a fast-paced environment. You serve as a first point of contact for adopters, visitors, donors, and volunteers in the adoption area.

Pay Rate: $16/hour

Benefits (see additional benefits below):

Paid Time Off (accrual based on # of hours worked each pay period)
•4 floating holidays (# of day is per year based on start date)
•401k Retirement Plan

Required Availability: MUST be able to work either schedule below:
  • Schedule 1: Sunday & Friday availability
  • Schedule 2: Sunday & Tuesday availability
Schedule: Part-time, 4-29 hours/week
  • Shifts are approximately 4 to 8 hours
  • Saturday/Sunday: shift times between 7am and 6pm
  • Tuesday-Friday: shift times between 7am and 8pm
Location: Golden Valley, MN

What you will be doing:

Customer Service -Greet individuals promptly and maintain a high level of professionalism when responding to inquiries. Continually observe adoption area to ensure all individuals' needs are met. Thoroughly explain adoption process and prepare adopters for success by suggesting merchandise that best suits their needs.

Process - Complete adoptions, ensuring all transaction paperwork and computer records are accurate.

Support - Assist in the opening and closing of the adoption center and maintaining the appearance of merchandise and adoption area throughout the day.

Communication - Listen, pay attention, and be a responsible steward of information. Gather and convey information in a clear, complete, and timely manner. Be receptive to, and able to provide feedback in a professional manner.

Culture - Foster an open and inclusive environment by modeling AHS's behaviors and values, consistent with the vision and mission of the organization. Champion a culture of safety and promote meaningful volunteer engagement.

Other duties as assigned

Requirements

What we are looking for:

Schedule - Regular, predictable attendance, punctuality, and availability to work during operational hours with the expectation to work varied hours including evening and weekend shifts.

Experience - Customer service experience preferred.

Computer Skills - Proficient with computers, specifically, a working knowledge of Microsoft products.

Adaptability - Ability to work in a professional and positive manner with high attention to detail in a variety of situations and the willingness to assist at all sites.

Communication - Excellent interpersonal and communications skills, must have ability to work as a member of the team and partner collaboratively with all departments.

Physical & Emotional Capabilities - Must be able to handle the physical aspect of working in a shelter, including warm and humid environments. Should be comfortable with handling a variety of animals with medical and behavioral needs. Must have a high level of resiliency and be able to handle the emotional aspect of work in an animal shelter environment, including the use of humane euthanasia. Must be able to lift and carry up to 50 lbs.

This position description is intended to describe the general content and/or requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Benefits

About AHS

Every year, Animal Humane Society provides direct care and services to help nearly 100,000 animals in need across Minnesota.

As one of the nation's leading animal welfare organizations, AHS is transforming the way shelters care for animals and engage their communities. From innovative medical and behavior programs to investments in outreach and advocacy, we're advancing animal welfare and creating a more humane world for animals everywhere.

Why Work Here
  • Make a difference in the lives of animals and people
  • Join a team of coworkers who love animals as much as you do
  • Work-life balance
  • Unique animal adoption benefits and discounts on veterinary care, pet supplies, and animal training classes
  • Health insurance coverage for full time staff includes the following: medical, dental, vision, health savings account, flexible spending account for health care expenses and dependent care, voluntary accident insurance, and employee paid supplemental life, accidental death & dismemberment and long term disability insurance.
  • Employer paid benefits for full time staff includes the following: basic life insurance, basic accidental death and dismemberment insurance, short-term disability
  • Mental Health and Counseling Support:
    • All employees have access to our Employee Assistance Program with 3 free counseling sessions per year
  • 401k for part time and full time staff
  • Nine paid holidays for full time staff
  • Paid floating holidays for part time and full time staff (up to 4 days per year based on start date)
  • Paid time off for part time and full time staff (amount is based on hours worked and full time/part time status)
  • Paid parent leave for full time staff


Our Organizational Commitment to Diversity, Equity and Inclusion:

As an organization dedicated to making the world a more humane and compassionate place for animals, we know that people are at the heart of all that we do. Animal Humane Society's commitment to diversity, equity, and inclusivity is essential to our mission and shapes our culture, our work, and the services we provide.

At AHS we embrace and honor the inherent dignity and diverse experiences of our team members, volunteers, board members, partners, clients, and visitors, regardless of race, ethnicity, religion, gender identity, sexual orientation, age, ability, or income. Working together to instill equity and inclusivity within our organization will allow us to better serve the people and animals of Minnesota, and ultimately have a positive impact on animals in our care.

  • Minneapolis, Minnesota, United States Pinnacle Services Full time

    About the RolePinnacle Services is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will play a vital role in supporting individuals with mental and developmental disabilities to achieve their goals and live independently.Key ResponsibilitiesAssist individuals with daily living tasks,...


  • Minneapolis, Minnesota, United States Pinnacle Services Full time

    About the RolePinnacle Services is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will play a vital role in supporting individuals with mental and developmental disabilities to achieve their goals and live independently.Key ResponsibilitiesAssist individuals with daily living tasks,...


  • Minneapolis, Minnesota, United States Pinnacle Services Full time

    Pinnacle Services is seeking dedicated individuals to become part of our team, providing personalized support to clients in their residences and within the community as Individual Support Specialists. In this role, you will assist clients in achieving their unique objectives that foster self-sufficiency and independence. The responsibilities of an Individual...


  • Minneapolis, United States EPIQ Systems Full time

    A Service Specialist FAST provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services. This unique and client facing position allows the employee to support multiple Epiq a Specialist, Service, Hospitality, Technology, Retail


  • Minneapolis, Minnesota, United States Ultimate Staffing Services Full time

    Job Summary**Ultimate Staffing Services** is seeking a highly skilled **Customer Service Representative - Order Entry Specialist** to join our team. As a key member of our customer-facing team, you will play a vital role in supporting our clients by managing order entry, resolving customer inquiries, and collaborating with internal teams to enhance customer...


  • Minneapolis, Minnesota, United States Pinnacle Services Full time

    Pinnacle Services is seeking dedicated individuals to join our team as Individual Support Specialists, providing personalized assistance to clients in their residences and throughout the community.In this role, you will assist clients in achieving their unique objectives that foster self-sufficiency and independence.The responsibilities of an Individual...

  • Loan Servicing

    2 weeks ago


    Minneapolis, United States NorthMarq Full time

    Commercial Tax Specialist I - Commercial Real Estate Finance Northmarq - Minneapolis, MN (Bloomington, MN) At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We...


  • Minneapolis, United States Helen Keller Services Full time

    Job DescriptionJob DescriptionAre you ready to make a difference in your community? Do YOU want to work on a team that is committed to empowering individuals? At Helen Keller Services, our employees work in an environment that is more than just a workplace, it’s a community. Since 1967, Helen Keller National Center (HKNC) has been committed to improving...


  • Minneapolis, Minnesota, United States Pace Analytical Services, LLC Full time

    Instrument Services Specialist #24-807 Minneapolis, Minnesota Apply for this job now About Us Pace Life SciencesPace makes the world a safer, healthier place. We advance the science of our pharmaceutical and biopharmaceutical customers through the drug development process, from early-phase R&D through clinical trials and GMP commercial product support. For...


  • Minneapolis, Minnesota, United States BrightSpring Health Services Full time

    CERTIFIED PEER SPECIALIST - ACT I TEAMJob LocationsUS-MN-MINNEAPOLISID Line of BusinessSpringPath Mental Health ServicesPosition TypeFull-TimePay MinUSD $22.12/Hr.Pay MaxUSD $22.12/Hr.Our CompanySpringPath Mental Health ServicesOverviewOur operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your...


  • Minneapolis, Minnesota, United States Lunds & Byerlys Full time

    Position OverviewJoin our team as a Culinary Service Specialist at Lunds & Byerlys, where we are dedicated to providing an exceptional shopping experience for our customers. This role is designed for a part-time Culinary Service Specialist who is enthusiastic and personable, contributing to our vibrant atmosphere.This position operates on a part-time...


  • Minneapolis, Minnesota, United States Barry-Wehmiller Full time

    Position Overview : We are seeking experienced Service Engineering Specialists to contribute to our operations at Barry-Wehmiller. In this role, you will be tasked with delivering outstanding technical support and service to our global clientele. Your responsibilities will include diagnosing and rectifying mechanical, electrical, and software-related...


  • Minneapolis, United States Valvoline Full time

    As an vehicle service specialist (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training pr Vehicle, Specialist, Service, Retail


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Registration Specialist to join our team at Fairview Health Services. As a Patient Registration Specialist, you will play a critical role in ensuring the smooth and efficient registration process for our patients.Key Responsibilities:Verify Patient Information: Accurately verify patient...


  • Minneapolis, United States ResMed Full time

    Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it’s more than just a job. You’ll be part of a team that’s driving innovation and leading the way in cloud-based patient management software.  The technology allows us to provide the tools for better outcomes but at our heart, we’re really about...


  • Minneapolis, Minnesota, United States Barry-Wehmiller Full time

    Job SummaryWe are seeking a skilled Field Service Specialist to join our team at Barry-Wehmiller. As a Field Service Specialist, you will be responsible for providing exceptional support and service to our customers worldwide.Key Responsibilities:Troubleshoot and resolve mechanical, electrical, and software issues on equipment at customer sites, ensuring...


  • Minneapolis, Minnesota, United States Pinnacle Services Full time

    Position OverviewPinnacle Services is seeking dedicated individuals to join our team as Individual Support Specialists. In this role, you will work closely with clients in their residences and within the community.Key ResponsibilitiesAssist clients in achieving personalized goals that foster autonomy and self-sufficiency.Engage in a variety of tasks...


  • Minneapolis, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 9246 Lyndale Avenue South [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership...


  • Minneapolis, Minnesota, United States Pinnacle Services Full time

    Client Support Specialist - Pinnacle Services Are you looking for a fulfilling career that offers both challenge and satisfaction? Pinnacle Services is seeking dedicated and proactive individuals to become part of our Case Management team. Join a company that prioritizes person-centered approaches and fosters employee development. Pinnacle Services is a...


  • Minneapolis, Minnesota, United States ATC Marietta Full time

    About ATC MariettaATC Marietta is a leading healthcare staffing agency with over 40 years of experience providing top-notch nurses and healthcare professionals to hospitals and facilities nationwide.We pride ourselves on delivering exceptional service and support to our clients, and we're committed to helping you find the perfect fit for your healthcare...