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Retail Store Assistant Manager
3 months ago
**Company Statement**:
**Job Purpose / Summary**:
The Retail Store Assistant Manager will assist in overseeing, managing, and coordinating the day-to-day operations within a best-in-class industrial supply retail store. Reporting to the Store Manager, they will proactively assist in the operation of the retail branch with product sales to exertional customers, product and customer demo/training, supervision of retail branch staff where needed, receiving/shipping/storage of in-store merchandise, and the cleanliness and upkeep of the retail branch location.
**Essential Duties & Responsibilities**:
The Retail Store Assistant Manager will be responsible for the following, but not limited to:
- Assist in managing the retail branch performance against KPI goals and work proactively to improve their results:
- Walk-In Revenue - Meet or exceed monthly revenue targets.
- Inventory Accuracy - Ensure complete accuracy of the retail store inventory through regular cycle counts and complete inventory counts.
- Operational Excellence - Correctly receive, put-away, pick, pack, and ship product.
- Retail Fundamentals - Follow Pearlman Group’s standard for cleanliness, organization, planograms, and inventory displays.
- Quality Control - Ensure all orders complete, accurate, and shipped on time.
- Help ensure the retail branch location is trained, clean, organized, and presented in a manner analogous with our industry best in class reputation.
- Collaborate with the Store Manager, and outside sales, and use previous industry knowledge to improve retail sales experience and overall customer satisfaction through product and industry knowledge.
- Other duties as expected.
**Qualifications & Education Requirements**:
To perform the job successfully, an individual must have the following:
- Minimum of 5 years in the appropriate industry.
- Experience with using of a computer for daily tasks.
- Have extensive verbal communication required for customer and associate relations.
- Ability to develop relationships and work closely at all levels of an organization from seasonal hourly employees to senior leaders.
- Must be eighteen (18) years of age or older
- Must be able to pass pre-employment drug screening and background check.
**Travel Required**:
- 0-10% Travel
**Working Conditions / Physical Demands**:
- High SKU diverse retail store operations the encompasses small individual items to large material handling equipment.
- Some MHE equipment used.
- Utilize a computer and other tools to monitor productivity and operations.
- Lift, push, pull and grasp up to 48 pounds while standing and kneeling.
- Work in a high traffic area.
