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Referral Coordinator for Aba/ihbs

4 months ago


Fall River, United States Bay Coast Behavioral, LLC Full time

**Referral Coordinator ABA/IHBS**

Bay Coast Behavioral - Fall River, MA
- Salary commensurate with experience With **_flexible hours_**, a competitive starting salary, an **_excellent benefits package_**, **_paid holidays_** and a cohesive "family-like" work environment, the Referral Coordinator/Administrative Assistant (BHAA) serves as the **_primary support for the Clinical Director_**. You should be an empathetic individual with competent observational, clinical, critical thinking, problem-solving and decision-making skills and contribute to a positive patient care experience and work environment. **_The Referral Coordinator has no supervisory or direct people management responsibilities._**

**Who We Are**:
Bay Coast Behavioral provides an array of behaviorally based treatment and mental health services to children, families, and adults. We are friends, we are a family, and we strive to uphold the same level of care and patience for our staff that we provide for our clients. Bay Coast Behavioral is passionate about being a welcoming and respectful working environment that gives every employee a chance to grow in both their professional and personal lives.

**Requirements**:

- Must be 18 years old, must have High School Diploma/ GED and have 12 months of experience working with persons with developmental disabilities;
- Bilingual - Must have oral and written fluency in English AND either Portuguese, Spanish or other languages.

**Job Duties**:

- Answer the phone, manage messages and mail, process referrals and maintain the waitlist.
- Request and follow up on all authorizations for services.
- Perform daily Eligibility checks/ Verify client insurance coverage/ benefits
- Monitor and update rosters while managing all required materials for day to day operations.
- Monitor unit tracker for required action
- Maintain communication with referral sources and other service providers as needed
- Attend weekly Admin Meeting
- Weekly MABAH reporting
- Maintain IHBS/ ABA Development Plan
- Maintain Client rosters

**Salary & Benefits**:
This position is full-time, has an excellent benefits package, a competitive salary, and a wonderful work environment Salary commensurate with experience. Our benefits package includes:

- A focused commitment to Work-life Balance with **Paid Holidays**, **Sick Leave**, & **Vacation time**.
- **401(k) Retirement Plan**:

- **Medical, Dental, & Vision Insurance**

**Bay Coast Behavioral has been accredited by CARF** Accreditation is an official recognition that our organization is guided by internationally recognized service standards and best practices