Sales Support Representative

1 week ago

San Jose, United States Stryker Corporation Full time

**Why join Stryker?**

**Work Flexibility**:Hybrid

**On Site Location**:5900 Optical Ct., San Jose, CA

**Shift**:Monday - Friday, 8:00 AM - 5:00 PM PT

Come join Stryker, one of the world’s leading medical technology companies who, together with our customers, is driven to make healthcare better. We offer innovative products and services in Medical and Surgical, Neurotechnology, Orthopaedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine

**Who We Want**:
**Detail-oriented process improvers**. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.

**Meticulous documenters**. Detail-oriented people who enjoy maintaining meticulous documentation of reports, metrics, proposals, and presentations.

**Self-directed initiators**. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

**Collaborative partners**. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvements across the business.

**What You Will Do**:
The Sales Support Representative I will provide customer services relating to sales, sales promotions, installations, and communications. In this role, you will ensure that good customer relations are maintained, and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Additionally, you will be responsible for developing organization-wide initiatives to proactively inform and educate customers as well as develop improvement plans in response to customer surveys. Additional responsibilities may require you to:

- Answer all incoming calls from your assigned phone queue while following our Call Quality rubric to ensure we are providing exceptional customer experience for our customers.
- Work alongside Customer Care leadership and Sales Team to track and reach monthly and yearly sales goals.
- Participate in Projects for Sales Support/Customer Care.
- Build rapport with other Sales Support Team members. Coordinate with other groups in Customer Care and cross-functionally as needed to improve the overall customer experience.
- Acquire and utilize knowledge of backlog reporting and strategy.
- Create purchase orders and quotes while utilizing CRM and ERP tools to process orders. Responsible for accuracy as the front line for data entry. Coordinate shipments to meet customer needs. Provide price and product availability information.
- Research sales/customers problems or questions. This may involve going through customer files, reviewing existing orders, and consulting with other employees and/or customers.

**What You Need**:

- Required: _
- High school diploma or equivalent.
- 2+ years of customer service or sales support experience.
- Ability to participate in over-time work as needed.
- Preferred: _
- Bachelor’s degree
- $27.37/hr. - $37.02/hr.,_ plus bonus eligible + Benefits (Health, Vision, Dental, 401K, Tuition Reimbursement, Employee Assistance Program, Wellbeing Program, Employee Stock Purchase Program). This information reflects the anticipated salary range for this position based on current national data. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors._

**About Stryker**:
**Our benefits**:

- 12 paid holidays annually
- Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
- Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

**About Stryker**

**Know someone at Stryker?**

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.

  • Customer Service And Sales Support Representative

    2 weeks ago

    San Jose, United States Samra Organization Full time

    Job DescriptionJob DescriptionAre you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated...

  • Surgical Sales

    2 weeks ago

    San Jose, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionLeading medical device manufacturer is looking to fill a "Sales Representative" position. Territory open due to promotion. Unlimited commission plan plus bonuses, kickers and contests. All work related expenses are covered by the company. Extensive healthcare and retirement benefits packages. Superior leadership and extensive...

  • Sales Representative

    5 days ago

    San Jose, United States WestGroupe Full time

    Job DescriptionJob DescriptionRoleAs an outside sales representative, you will be responsible for selling fashion eyewear to independent optical shops and optometrists in the San Jose territory. This position requires you to build relationships with current and future customers while providing the best service possible. The sales representative will receive...

  • Sales Representative

    2 weeks ago

    San Jose, United States Assured Alliance Inc. Full time

    Join a high-energy and innovative team at Assured Alliance Inc. We are seeking passionate and driven Sales Representatives to play a pivotal role in expanding our client base and driving revenue growth. As a Sales Representative, you will be responsible for identifying and securing new business opportunities, building lasting client relationships, and...

  • Sales Representative

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    San Jose, United States Assured Alliance Inc. Full time

    Join a high-energy and innovative team at Assured Alliance Inc. We are seeking passionate and driven Sales Representatives to play a pivotal role in expanding our client base and driving revenue growth. As a Sales Representative, you will be responsible for identifying and securing new business opportunities, building lasting client relationships, and...

  • Sales Representative

    4 days ago

    San Jose, United States WestGroupe Full time

    Job DescriptionJob DescriptionDo you see yourself working for a family-operated business that focuses on the wellbeing of their employees? If you are looking for new challenges in a warm and dynamic environment with multiple benefits, then WestGroupe is the place for you!RoleAs an outside sales representative, you will be responsible for selling fashion...

  • Outbound Sales Representative

    1 week ago

    San Jose, United States LTD GLOBAL, LLC Full time

    Job DescriptionJob DescriptionLTD Global is expanding and looking for an ambitious and energetic Outbound Sales Representative to join our team. We are looking for a stellar candidate who can help us grow our business and take it to the next level.As an Outbound Sales Representative, you will be the front of the company and will have the dedication to create...

  • Inside Sales Representative

    Found in: beBee jobs US - 2 weeks ago

    San Jose, California, United States Arrow Electronics Full time

    Position:Inside Sales RepresentativeJob Description:At Arrow, we are always looking for great talent to join our community. As an Inside Sales Representative you will be selling Arrow's line card of passive, electromechanical and connector products, and be the daily contact for customers and suppliers.What You'll Be Doing:Managing the overall account...

  • Outside Sales Representative

    1 week ago

    San Jose, United States Triangle Fastener Corporation Full time

    Job DescriptionJob DescriptionTriangle Fastener Corporation is a fast-growing wholesale distributor that has been serving the construction industry in the US and beyond since 1977. We are currently seeking a full time Outside Sales Representative to join us at our office in San Jose, CA. This position is ideal for an ambitious individual who can thrive in a...

  • Entry Level Sales Representative

    1 week ago

    San Jose, United States Step Stadia Full time

    Job DescriptionJob Description We are immediately hiring an Entry Level Sales Representative to work on our newest project working with a premier technological giant. These brand-new products are being released into the surrounding area, and our team is tasked to bring them to market. The Entry Level Sales Representative will interact with numerous...

  • Sales Representative

    1 week ago

    San Jose, United States Bath Planet Full time

    Job DescriptionJob DescriptionAre you looking to work for the best in the business? Currently, we are the fastest growing acrylic bath remodeler in the United States. Do you want to make 6 figures a year? Creating a fresh solution to bath remodeling, Bath Makeover offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, and...

  • Entry Level Sales Representative

    1 week ago

    San Jose, United States Terralogic Inc. Full time

    **Entry Level Sales Representative** Location :San Jose **Overview:** Entry Level Sales Representative **Total Experience:** 0 to 1 year **Job Skills:** Must Have: Bachelors degree in Business or Management with Sales or Marketing specialization OR Masters degree in Business or Management. **Job Technologies:** Job Requirements: Excellent communication...

  • Xfinity Sales Representative

    1 week ago

    San Jose, United States Divine Connection Group LLC Full time

    Job DescriptionJob Description**Join Our Team as a Sales Representative at DCG - Lead Our Sales Success!**We are seeking a Xfinity Sales Rep. to join out time! You will resolve customer question and offer solutions to drive company revenue**About Us:**DCG is a leading provider of cutting-edge technology solutions and services. As a Sales Manager, you'll...

  • Remote Sales Representative

    6 days ago

    San Jose, United States Nadeau Agency Full time

    **Sales Role - 100% Remote**: Are you a motivated and results-driven individual with a passion for sales? The Nadeau Agency is seeking an Inside Sales Representative to join our fired up Sales Department. In this role, you will have the opportunity to showcase your exceptional communication skills and build strong relationships with our valued...

  • Bilingual Sales Support Representative

    3 days ago

    San Diego, United States Cycles Consulting, Inc. Full time

    Our company is a business firm looking to hire talented individuals to take our company to new heights. We are on a mission to find a Full Time Sales Associate who plays as a pivotal role in our companies growth. Within the Sales Support Representative position, we provide individualized training and support from the diverse management staff. We're eager to...

  • Wireless Sales Representative

    2 weeks ago

    San Jose, United States Focused Development Group, Inc. Full time

    Job DescriptionJob DescriptionWe are seeking a Wireless Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the...

  • Wireless Sales Representative

    3 days ago

    San Jose, United States Focused Development Group, Inc. Full time

    Job DescriptionJob DescriptionWe are seeking a Wireless Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the...

  • Insurance Sales Representative

    1 week ago

    San Jose, United States Francesca Medina Full time

    Job DescriptionJob DescriptionJoin our innovative Allstate agency dedicated to serving clients in San Jose, California. We believe in the power of personal connections and exceptional service to build lasting relationships with our clients! As an Insurance Sales Representative you will make outbound calls to generate appointments and market a wide range of...

  • Outside Sales Representative

    1 week ago

    San Jose, United States Pinnacle One Insurance Services, Inc. Full time

    Job DescriptionJob DescriptionJoin Pinnacle One Insurance Services, Inc., a leading agency in the vibrant city of San Jose, California. Our team is dedicated to delivering exceptional service and building lasting relationships with our clients.We are currently seeking an Sales Representative to join our dynamic team. In this role, you will be responsible for...

  • Outsides Sales Representative

    1 week ago

    San Jose, United States Vert Environmental in San Jose Full time

    Job DescriptionJob DescriptionWe are looking for a competitive, sales-driven, and highly motivated Field Sales Representative to join our team. You'll be responsible for developing and implementing our initiatives and aggressive sales strategies to grow your sales territory. The ideal candidate knows how to get the sale, leaning into their strong...