Learning Technology Specialist
1 month ago
**Johnson & Johnson **is currently seeking a **Learning Technology Specialist **to join our **MedTech R&D Learning **Team. **This role is located remotely.**
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.
At Johnson & Johnson, we all belong.
**JOB SUMMARY**:
MedTech R&D Learning works in conjunction with MedTech R&D (MT RD) Business Unit Leaders, HR Partners, and the R&D Learning Council to build learning processes, systems and programs that enable personalized development for Innovation and R&D associates in MedTech.
The MT RD Learning Technology Specialist is a key contributor to the MT RD Learning team. In this role, you will manage the Innovation and R&D learning content portfolio and design and deliver holistic learning solutions, combining education, experiences, and exposure to support specialized and targeted employee development at scale. You are a recognized learning technology SME who is a certified administrator delivering tactical execution across multiple learning technologies. You will provide administration and delivery expertise across the J&J Learn ecosystem. This role is critical to creating and sustaining MT RD learning and development solutions and operations.
**KEY RESPONSIBILITIES**:
**Learning Technology Systems SME (60% of time in role)**
- Create and manage MT RD platform-specific deliverables such as: learning channels, journeys, pathways, smart cards, curricula, learning objects, knowledge checks, videos, surveys, newsletters, program management structures, and artifacts associated with various learning technologies.
- Lead and manage MT RD engagements with multiple learning/support technologies including: edCast LXP, SUMMIT (Cornerstone on Demand) LMS, Xyleme LCMS, Articulate Storyline and Rise, NovoEd, Axonify, SharePoint, MS Teams, MS Forms, MS Stream, Learning Mailbox.
- Create and manage system administration artifacts such as user groups and user permissions.
- Troubleshoot user issues and respond to AskGS tickets across all platforms.
- Design seamless user experiences across multiple platforms, including connecting and linking internal, external, and 3rd party learning content.
- Create and manage data collection surveys such as user input, feedback, and satisfaction surveys.
- Create and publish learning metrics and platform reports.
**Learning Program and Project Administration (40% of time in role)**
- Establish and manage MT RD learning standards and system governance policies to optimize learning operations performance.
- Lead and/or support learning projects through full project lifecycle, including creation of new learning programs and migration of existing programs to the J&J Learn ecosystem.
- Create interactive and engaging learning experiences including e-learning, virtual, and live events.
- Manage the MT RD learning content portfolio, including skills mapping.
- Lead and execute content updates to meet learning standards.
- Facilitate learning content legal review when needed.
- Support development of engaging campaigns to bring learning to life for Innovation and R&D associates.
- Collaborate with key stakeholders across R&D and Enterprise.
**Qualifications**:
**Education**:
- A minimum of a Bachelor’s degree, preferably in Learning and Development, User Interface/UserExperience (UI/UX), or another relevant field is required. A Master’s degree is preferred.
**Experience and Skills**:
**Required**:
- A minimum of 3 years relevant experience as a learning technology administration.
- A minimum of 1 year administrator-level experience in both Xyleme and Cornerstone on Demand.
- Demonstrated experienced using Adult Learning and Instructional Design principles to build learning solutions.
- Demonstrated customer
- and learner-centric thinking approach.
- Expertise with an array of learning modalities and solutions (eLearning, face-to-face, VILT, video, etc.).
- Skilled in project management, with the ability to manage projects from their inception to a conclusion, including scoping, project planning, task assignment and tracking against project plan, assessing risks, and project reporting.
- Skilled communicator (both written and verbal).
- Demonstrates continuous improvement mindset.
**Preferred**:
- Experience using analytics to improve learner engagement is stro
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