Learning Success Specialist

3 weeks ago


San Francisco, United States University of California San Francisco Full time

The Learning Success Specialist serves as the department expert for learning resources, academic remediation, assessment, and accommodations. The Specialist collaborates with faculty to ensure that all tutoring, remediation, and licensing exam preparation programs are integrated with the curriculum. The Specialist partners with faculty stakeholders in these areas to assess learner needs, design and implement curricular solutions, and ensure continuous quality improvement. The Specialist manages learner support programs like peer tutoring, academic programs like USMLE Board exam preparation, assessment remediation, and student accommodations.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

**Department Description**
- The Admissions and Student Experience Team (AsSET) is responsible for attracting, selecting, matriculating, and
- supporting every medical student on the path to successful development into the 21st Century UCSF
- Physician. This team works to align UCSF’s learning environments with our values and promises to promote every
- student’s professional identity formation through building community and cultivating success for all.
- As a part of AsSET, the Student Experience Team (SET) ensures that systems are in place:

- To cultivate a sense of belonging and being known for every student through mentoring, advising, community-building programs and organizational support for all students, whole classes, and subpopulations across classes.
- To provide enhanced support services for student wellbeing, UIM students, first generation students, students from socioeconomically or educationally disadvantaged backgrounds, and students with disabilities.
- To provide the resources, structures, and support necessary for students to transform into the 21st Century UCSF Physician.

SET ensures that every student’s experience with those systems is outstanding and works to cultivate ideal
- professional identity formation as students develop competence in the knowledge, skills, attitudes, values and
- attributes needed by the 21st Century UCSF Physician.

**Required Qualifications**
- Bachelor's degree in related area and / or equivalent experience / training.
- 5+ years of experience delivering learning support services, accommodations support, student services, or related in a higher education environment.
- Advanced knowledge of education policies and regulatory requirements, Maintains a broad range of expertise in health professions education theory and industry best practices.
- Excellent communicator; includes verbal and written, active listening, critical thinking, persuasiveness, advising and counseling skills. Ability to handle sensitive personal information with appropriate discretion and judgment.
- Advanced interpersonal skills. Skills to work collaboratively coordinate and integrate with others throughout the organization. Successful experience working with people with a wide range of backgrounds and skills.

**Preferred Qualifications**
- Master's degree in education, student affairs, or related field preferred
- In-depth knowledge of educational software and technologies to promote a wide-range of teaching and learning goals.
- In-depth knowledge of data management, documentation methods used in investigating and presenting findings about the program.

**About UCSF**
- The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

**Pride Values**
- In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
- Join us to find a rewarding career contributing to improving healthcare worldwide.

**Equal Employment Opportunity**
- The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

**Organization**
- Campus

**Job Code and Payroll Title**
- 004388 HEALTH PROFNS EDUC SPEC 4

**Job Category**
- Education, Prof



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