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Agile Product Owner

4 months ago

Philadelphia, United States Comcast Corporation Full time

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
**Job Summary**

This role will represent the users of our operational tools and processes and ensure deliveries align with their requirements by demonstrating working software at the end of each sprint cycle while collaborating with other product owners, product managers, operations leadership, architects and agile team members.

**Responsibilities**:

- Embrace & embody an Agile mindset
- Partner closely with product, sales, operations, technology, and architecture teams to bring the product vision to life, delivering features in a lean, iterative, and nimble way
- Drive the story elaboration process for your team, always ensuring two sprints worth of ready stories
- Define Acceptance Criteria for team stories
- Schedule and facilitate User Story Grooming Sessions
- Build, prune and maintain backlog of User Stories, Defects and Enablers.
- Prioritize the backlog to best achieve goals and outcomes
- Ensure that the Epic & User Story backlog is visible, transparent, and clear to all, showing what the team will work on next
- Ensure backlog is prepared for Iteration Planning and Quarterly Planning
- Accept user stories completed throughout the sprint on behalf of customers based on acceptance criteria
- Ensure teams understand items in the backlog to the level needed
- Help Agile Team gain access to SMEs for insights on topics they don’t have all the answers for
- Ensure iteration goals are aligned to the PI Objectives
- Communicate relevant information to all team members and stakeholders
- Regularly attend and actively participate in any required team ceremonies: Iteration Planning, Daily SCRUM, Iteration Review, Iteration Retrospective
- Regularly attend and actively participate in Portfolio ceremonies: Quarterly Planning, System Demo, Scrum of Scrums, Retrospective
- Take feedback from System Demos back to teams and work to incorporate into backlog and upcoming iterations
- Collaborate with Product Managers and other Product Owners to define and coordinate feature development across other teams
- Be on-site in Philadelphia 4-days per week

**Qualifications** & Experience**
- Experience functioning as the PO for a Scrum Team (solely as PO, not hybrid)
- Certified Scrum Product Owner (CSPO) is a plus
- Experience writing and refining user stories for software teams
- Experience with Agile tools such as Rally, Jira, Version One, etc.
- Certified SAFe Product Owner/Product Manager (POPM) is a plus
- Experience with the Scaled Agile Framework (SAFe) methods and processes is plus
- Experience in the telecommunications industry a plus

**Requisite Abilities and/or Skills**:

- Time shift flexibility to coordinate with offshore team
- Excellent written and verbal communication skills
- Excellent interpersonal skills
- Team Oriented
- Creative, decisive, and able to work in a collaborative work environment
- Passion for leveraging critical thinking skills to improve end to end processes
- Possess a high level of intellectual curiosity and comfort with ambiguity
- Strong technical aptitude and experience leading teams in delivering quality software
- Ability to manage multiple tasks at different stages and to switch between tactical and strategic considerations several times per day

**Employees at all levels are expected to**:

- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.

**Disclaimer**:

- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to