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Manager, People Operations

3 months ago

Santa Ana, United States Working Wardrobes Full time

At Working Wardrobes, we help people overcome barriers to gainful employment.

Working Wardrobes is an established nonprofit known throughout Southern CA as the premier provider of workforce readiness services. Niche services include individualized employment plans, career development, workshops, and professional wardrobe.

Imagine yourself having a direct, positive impact on the lives of people in our community as they overcome extraordinary barriers so they can achieve a meaningful and productive livelihood.

**Job Overview**:
**Responsibilities**:

- ** People Operations Management**:

- Develop and implement People/HR policies and procedures in alignment with organizational goals.
- Oversee the recruitment and onboarding process for staff.
- Manage employee relations, performance evaluations, and professional development.
- Drive culture across the organization.
- Mapping and improving key moments in the employee journey and life cycle to enhance their overall experience.
- Assist Finance Department with bi-weekly payroll.
- ** Volunteer Recruitment and Management**:

- Develop and execute strategies for recruiting, screening, placing, onboarding and training volunteers (like staff) to support all organizational initiatives.
- Maximize engagement and development of volunteers to fulfill organization’s needs.
- Coordinate and execute volunteer orientations, training, and ongoing engagement activities (including stay and exit interviews).
- Regularly recognize and appreciate volunteers for their contributions to the organization.
- ** Operations and Process Improvement**:

- Streamline internal processes to enhance organizational efficiency.
- Collaborate with cross-functional teams to identify areas of improvement.
- Ensure compliance with legal and regulatory requirements.
- Assist Finance Department with payroll and accounting activities.
- Performs other duties as assigned.

**Qualifications**:

- Bachelor’s in Human Resources, Business Administration, or a related field (or equivalent work experience).
- Proven experience in achieving human resources, accounting, and nonprofit goals and initiatives with integrity and grit.
- Excellent interpersonal and communication skills. Thoughtful relator.
- Demonstrated experience in volunteer recruitment and management.
- Ability to work independently and collaboratively in a fast-paced environment. Humble achiever.
- Nimble, constant improver and learner.
- Adaptable user of technology/systems.

**Preferred Skills**:

- Certification in Human Resources (e.g., PHR, SHRM) preferred.
- Proficiency in Human Resource software (e.g., Rippling, Workday, etc.) and specifically Applicant Tracking Systems.
- Familiarity with volunteer management platforms.
- Strategic planning and project management skills.

**Benefits**:
In addition to a competitive salary, we offer a comprehensive benefits package that includes medical, dental and vision coverage for up to 80% on a base plan for the employee as well as generous paid holiday, sick, and vacation plans. Life insurance and additional supplemental benefits are also offered.

As an Equal Opportunity Employer, Working Wardrobes does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.