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Assistant Director of Revenue Management
5 days ago
Scope of Position
The Director of Revenue Management is responsible for revenue data consolidation, forecasting, budgeting and variance analysis in Rooms, Catering, Food & Beverage, Golf, Recreation and Spa. Utilize management skills and knowledge of hotel operations, to contribute to and lead the revenue strategy in maximizing revenue. Establish revenue goals to consistently achieve or exceed revenue budgets in Rooms, Food & Beverage, Golf and Spa. Oversee & implement yield management techniques to maximize revenues by communicating with the Vice President and Managing Director, Executive DOS, DOM, and Operational outlets, selecting the most profitable mix of demand for the given capacity. Accountable for revenue and business levels through property analysis, competitive analysis, pricing, direct sales involvement, promotion, and marketing efforts.
**Requirements**:
- Minimum of 5 years of revenue management experience, preferably in a “big box” hotel capacity or resort environment.
- Prior Sales manager experience and/or Hotel operations experience are preferable.
- Analytical and Strategic thinking combined with the proven ability to move strategy to action are foremost attributes
- Comfortable in discussion forums; able to represent ideas succinctly and convincingly.
- Proven experience in analysis and problem solving required.
- Team building skills and proven track record is essential.
- Self-study and independent work ethics are required.
- Highly organized with the ability to manage multiple priorities under time constraints is key to the success of this individual.
- Strong experience or adaptable training in the use of Marriott Systems, to include MARSHA, One Yield, CI/TY, MRDW, and Opera PMS.
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**Responsibilities**:
- Revenue data consolidation, forecasting, budgeting and variance analysis in Rooms, Catering, Food & Beverage, Golf and Spa.
- Maximizes net room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
- Continuous analysis of changing channel distribution models and the impact on consumer booking trends.
- Operational hotel and corporate pricing strategies through definition and management of rate levels, stay restrictions and other tactics, which are congruent with demand factors, and which are managed through all distribution channels.
- With rate integrity a cornerstone of our pricing strategy, the DRM will maintain rates which promote integrity, and which protect the order of long-term customer value.
- Works with Revenue Generating department to determine effective and engaging rate offers (packages) which are then offered to the right customer in the right channel.
- Ensures the hotel’s representation in online media is accurate, engaging and supports the hotel’s selling strategy in all distribution systems.
- Monitors transient, group, OTA, and wholesale booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses changes to and implements those changes in distribution and plans accordingly.
- Completes all rooms and revenue forecasting to accurately project unconstrained demand.
- Manages the relationship between JW Miami Marriott Turnberry Resort and Spa and our Marriott offsite call center.
- Works with Executive Director of Sales, Director of Sales and Sales Team members to encourage strategic selection of the right piece of business, utilizing and optimizing CI/TY platform for group bookings.
- Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.
- Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes.
- Prepares materials for the weekly Revenue Management Meetings and follows the JW Marriott Turnberry group guidelines for meeting content.
- Prepares timely revenue summaries as required by the Revenue Management Team.
- Participates in a lead role on the monthly Asset advisory review team with ownership group.
- Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the revenue strategies and understands their role in the plan.
- Ensure a clean and safe working environment in accordance with health regulations and the JW Marriott Turnberry Safety program.
- Adheres to all hotel policies and procedures and any other reasonable request by the manager.
Education
- 2-year degree from an accredited university; 2 years’ experience in the revenue management or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Revenue Management, Sales, Hospitality, Business Administration, or related major.
Skills and Abilities
- Ability to communicate in the English language. Second language is a plus.
- Ability to work flexible schedules including holidays and weekends.
- Ability to meet deadlines, work under pressure and work independently.
- Ab
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