See more Collapse

Director, Strategic

1 month ago

Aventura, United States Crystal Cruises Full time

Responsible for overall relationship management and spearheading revenue generation from a portfolio of National Accounts, Consortia Headquarters and Consortia roll-up agencies with individual agreements as well as Host and Franchise organizations and stand-alone travel sellers with a national scope as assigned. The focus of this position is to grow market share and stimulate revenue generation which aligns with company goals. The Director, Strategic & National Accounts will design and implement successful programs, sales strategies and network/membership penetration initiatives which focus heavily on ROI and sales growth. The Director, Strategic & National Accounts will provide monthly results and conduct regularly scheduled updates to review progress, provide course-correction (if needed) and identify new opportunities. Working in conjunction with Crystal Cruises’ legal department, the Director, Strategic & National Accounts will manage the annual agreement process for all assigned Strategic & National Accounts, negotiate, and develop marketing plans, booking targets, incentive plans and any available amenity programs. Responsibilities and Accountabilities Engage assigned Strategic and National Accounts at a high level by collaborating with consortia leadership teams to drive results through their networks via sales initiatives designed to support revenue generation and goal achievement. Develop and coordinate penetration strategies with Regional Sales and Business Development teams, identify top selling luxury cruise sales companies and sales agents with Strategic and National Account networks and memberships which can drive revenue growth. In addition to conference calls, conduct in-person meetings and performance reviews with Strategic and National Accounts on a regularly scheduled basis. Negotiate develop and manage marketing programs within assigned budget and allocate funding appropriately to individual partner accounts. Work closely Crystal Cruises’ Marketing Department, Revenue Management, and any other applicable teams to align on purpose, ROI and required KPIs. Identify and cultivate opportunities to generate NEW to brand guests from Strategic & National Account customer databases. Provide training that safeguards all marketing activities done by Strategic & National accounts are in compliance with Crystal Cruises’ Brand Guidelines and continually monitor Strategic and National Accounts’ websites and social media sites to ensure each contain current and approved content. Liaise with Marketing Department to fulfill requests for creative assets, promotional flyers, trade show materials, and marketing pieces (both print and digital) on a timely basis. Work with in tandem with Crystal Cruises’ regional sales and business development teams and regularly communicate and share marketing plans to ensure sales activities coincide with marketing initiatives to ensure optimal results. Manage participation needs for all Strategic & National Account conferences, trade shows, regional meetings, etc. including but not limited to staffing, logistics, events, materials, promotional items. Participate in ship inaugurals and onboard events as required as well as plan and conduct “seminar at sea” or familiarization cruises as approved. Maintain an e-mail database of executives and principles at each Strategic & National account; distribute all Crystal Cruises’ announcements, updates, policy changes, programs and press releases as necessary. Create presentations and conduct webinars and trainings as agreed and provided in annual agreements and/or as opportunities arise. Track marketing invoices, account partner payments and contract compliance. Collaborate with Business Analyst/sales planning team to develop, prepare and distribute accurate regularly scheduled performance reporting for all assigned Strategic and National account partners. Provide customized reports when necessary. Forecast marketing expenditures, payables, and partner account progress toward quarterly and annual goals. Provide monthly marketing and override forecasts to accounting department as required. Manage any contractual amenity programs for assigned account partners. Ensure that all membership and affiliation changes, new account set ups, etc. are processed by Sales Support or the appropriate team in a timely manner. Work closely with account partners and Crystal Onboard Guest Services to ensure flawless execution of Strategic & National Account hosted voyages. Positive, energetic and professional demeanour Excellent sales, customer service and relationship building skills. Excellent written, verbal and presentation skills. Exceptional organizational, administrative, and analytical skills. Self-motivated and results oriented with proven ability to achieve sales objectives. Capable of working independently with minimal day to day direction. Capable of multi-tasking and working in a fast-paced environment. Ability to work effectively in a matrix environment. Skilled at problem solving and decision making. Ability to tactfully handleboth internal and external contact challenges with the intent of finding mutually beneficial solutions. Ability to maintain professionalism when faced with adversity, particularly when supporting company policies and position that may not be accepted or understood. Fluency in MS Office applications, including Outlook, Word, Powerpoint and Excel. Must be able to travel as needed domestically and internationally. Must have a valid driver’s license as well as a reliable and well-maintained vehicle to be used for business purposes. The ability to lift up to 35 lbs. Education and Experience 5 – 10 years of experience in travel industry sales. Luxury Cruise Line experience preferred. Currently maintain relationships with travel consortia leadership and National Account management teams. Bachelor’s degree required or equivalent experience. Extensive knowledge of the luxury cruise market and competitive set. Extensive international destination knowledge, including Crystal Cruises’ destinations preferred. Demonstrated track record of sales success required with a leading luxury travel company. Management experience that includes sales team management preferred. Experience analyzing reports and effectively communicating reported results and conclusions. This job description is not intended to contain a comprehensive listing of activities, duties or responsibilities that are required by the employee.

#J-18808-Ljbffr

We have other current jobs related to this field that you can find below

  • Assistant Director of Revenue Management

    7 days ago

    Aventura, United States Tb Isle Resort Lp Full time

    Scope of Position The Director of Revenue Management is responsible for revenue data consolidation, forecasting, budgeting and variance analysis in Rooms, Catering, Food & Beverage, Golf, Recreation and Spa. Utilize management skills and knowledge of hotel operations, to contribute to and lead the revenue strategy in maximizing revenue. Establish revenue...

  • AKTG Regional Financial Director

    2 days ago

    Aventura, United States Crystal Cruises Full time

    AKTG (Abercrombie & Kent Travel Group) – our company AKTG has been at the forefront of travel for over 60 years and undoubtedly, the key to our success has been our people, they are by far our biggest asset. Together we have pioneered new destinations and regions and set the standards of service and excellence that other companies aspire to. Our people...

  • AKTG Regional Financial Director

    3 weeks ago

    Aventura, United States Crystal Cruises Full time

    AKTG (Abercrombie & Kent Travel Group) – our company AKTG has been at the forefront of travel for over 60 years and undoubtedly, the key to our success has been our people, they are by far our biggest asset. Together we have pioneered new destinations and regions and set the standards of service and excellence that other companies aspire to. Our people...

  • AKTG Regional Financial Director

    3 weeks ago

    Aventura, United States Crystal Cruises Full time

    Job DescriptionJob DescriptionAKTG (Abercrombie & Kent Travel Group) – our companyAKTG has been at the forefront of travel for over 60 years and undoubtedly, the key to our success has been our people, they are by far our biggest asset. Together we have pioneered new destinations and regions and set the standards of service and excellence that other...

  • AKTG Regional Financial Director

    19 hours ago

    Aventura, United States Crystal Cruises Full time

    Job DescriptionJob DescriptionAKTG (Abercrombie & Kent Travel Group) – our companyAKTG has been at the forefront of travel for over 60 years and undoubtedly, the key to our success has been our people, they are by far our biggest asset. Together we have pioneered new destinations and regions and set the standards of service and excellence that other...

  • Director, in Store

    4 weeks ago

    Aventura, United States Macy’s Full time

    **About** Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide...

  • Director of Analytics

    1 week ago

    Aventura, United States 10X Health System Full time

    POSITION SUMMARY As the Director of Analytics for 10X Health, you will be the visionary leader driving our data strategy. You will leverage data to transform customer experiences, improve health outcomes, and drive our business growth. Your expertise will transform data into strategic insights, enabling us to deliver personalized wellness solutions and...

  • Clinical Director

    1 month ago

    Aventura, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionExponentially increase the value of your Physical Therapy degree when you join FYZICAL, the nation's leading PT company, as our Clinical Director in Aventura, FL!Our independently owned practice offers the perfect solution for someone who would enjoy the freedom to innovate and approach physical therapy treatments in...

  • Clinical Director

    4 weeks ago

    Aventura, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionExponentially increase the value of your Physical Therapy degree when you join FYZICAL, the nation's leading PT company, as our Clinical Director in Aventura, FL!Our independently owned practice offers the perfect solution for someone who would enjoy the freedom to innovate and approach physical therapy treatments in...

  • Director of Analytics

    2 weeks ago

    Aventura, United States 10X Health System Full time

    POSITION SUMMARYAs the Director of Analytics for 10X Health, you will be the visionary leader driving our data strategy. You will leverage data to transform customer experiences, improve health outcomes, and drive our business growth. Your expertise will transform data into strategic insights, enabling us to deliver personalized wellness solutions and...

  • Director of Analytics

    2 weeks ago

    Aventura, United States 10X Health System Full time

    POSITION SUMMARYAs the Director of Analytics for 10X Health, you will be the visionary leader driving our data strategy. You will leverage data to transform customer experiences, improve health outcomes, and drive our business growth. Your expertise will transform data into strategic insights, enabling us to deliver personalized wellness solutions and...

  • Director of Product Management

    4 weeks ago

    Aventura, United States 10X Health System Full time

    POSITION SUMMARYAs the Director of Product Management is a strategic leadership role that encompasses all aspects of Product Delivery & Service enablement for Customers and Internal employees across our Wellness portfolio. This position requires a deep understanding of modern healthcare industry practices, it’s regulatory & compliance requirements, and...

  • Director of Product Management

    3 months ago

    Aventura, United States 10X Health System Full time

    POSITION SUMMARYAs the Director of Product Management is a strategic leadership role that encompasses all aspects of Product Delivery & Service enablement for Customers and Internal employees across our Wellness portfolio. This position requires a deep understanding of modern healthcare industry practices, it’s regulatory & compliance requirements, and...

  • Director of Product Management

    2 months ago

    Aventura, United States 10X Health System Full time

    POSITION SUMMARYAs the Director of Product Management is a strategic leadership role that encompasses all aspects of Product Delivery & Service enablement for Customers and Internal employees across our Wellness portfolio. This position requires a deep understanding of modern healthcare industry practices, it’s regulatory & compliance requirements, and...

  • Director of Product Management

    4 weeks ago

    Aventura, United States 10X Health System Full time

    POSITION SUMMARYAs the Director of Product Management is a strategic leadership role that encompasses all aspects of Product Delivery & Service enablement for Customers and Internal employees across our Wellness portfolio. This position requires a deep understanding of modern healthcare industry practices, it’s regulatory & compliance requirements, and...

  • Director Surgical Services

    1 month ago

    Aventura, Florida, United States HCA Healthcare Full time

    Description This position is incentive eligible. IntroductionExecutives thrive with us HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Director Surgical Services for our HCA Florida Aventura Hospital team...

  • Director Surgical Services

    4 weeks ago

    Aventura, Florida, United States HCA Healthcare Full time

    Description This position is incentive eligible. IntroductionExecutives thrive with us HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Director Surgical Services for our HCA Florida Aventura Hospital team...

  • Director of Information Technology

    2 weeks ago

    Aventura, United States Cardone Ventures Full time

    POSITION SUMMARY The Director of IT at Cardone Ventures will lead the transformation and automation of critical systems while also managing internal corporate networking, corporate IT policies, working with user and desktop environments, hardware procurement, and helpdesk/tier 1 support. This role will serve as the primary architect for our IT team, ensuring...

  • Director of Information Technology

    4 weeks ago

    Aventura, United States Cardone Ventures Full time

    POSITION SUMMARYThe Director of IT at Cardone Ventures will lead the transformation and automation of critical systems while also managing internal corporate networking, corporate IT policies, working with user and desktop environments, hardware procurement, and helpdesk/tier 1 support. This role will serve as the primary architect for our IT team, ensuring...

  • Director of Information Technology

    1 month ago

    Aventura, United States Cardone Ventures Full time

    POSITION SUMMARYThe Director of IT at Cardone Ventures will lead the transformation and automation of critical systems while also managing internal corporate networking, corporate IT policies, working with user and desktop environments, hardware procurement, and helpdesk/tier 1 support. This role will serve as the primary architect for our IT team, ensuring...