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Front Desk Assistant

2 months ago

New York, United States Blossom & Ivory Full time

**Join Our Team as a Front Desk Assistant at Blossom & Ivory**

**Location**: New York City

**About Us**: Blossom & Ivory is a prestigious fashion and lifestyle brand celebrated for its dedication to elegance, quality, and exceptional customer service. Located in the vibrant heart of New York City, our boutique offers a curated selection of fashion-forward apparel, luxurious home decor, and unique lifestyle products. We strive to provide an inspiring and sophisticated shopping experience for every customer, reflecting our passion for style and refinement.

**Position Overview**: Blossom & Ivory is seeking a dedicated and detail-oriented Front Desk Assistant to join our esteemed team. As the first point of contact for our boutique, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience for our valued clientele. If you possess excellent communication skills, a warm and friendly demeanor, and a commitment to delivering outstanding service, we invite you to be a part of our chic and dynamic team.

**Responsibilities**:

- Welcome customers warmly as they enter the boutique, providing a personalized and attentive experience.
- Answer phone calls and respond to inquiries with professionalism and courtesy, providing accurate information and assistance as needed.
- Schedule appointments, handle reservations, and manage the boutique's calendar with precision and efficiency.
- Assist customers with inquiries, product selection, and personalized recommendations, offering knowledgeable assistance and attentive service.
- Process sales transactions accurately and efficiently using the point-of-sale system, handling cash, credit, and debit card payments with care.
- Maintain a clean and organized front desk area, including restocking supplies and ensuring a tidy appearance.
- Collaborate with team members to ensure smooth store operations and contribute to a positive work environment.
- Uphold company policies and procedures regarding customer interactions, privacy, and security.

**Qualifications**:

- Previous experience as a receptionist, front desk assistant, or in a customer-facing role is preferred.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Ability to work effectively as part of a team and independently in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Proficiency in using office equipment, including phones, computers, and point-of-sale systems.
- A passion for fashion and a desire to create memorable experiences for customers.
- High school diploma or equivalent.

**Benefits**:

- Competitive hourly wage with opportunities for performance-based incentives.
- Employee discounts on our curated selection of fashion, home decor, and lifestyle products.
- Opportunities for professional development and advancement within the company.
- A supportive and inclusive work environment that values diversity, creativity, and collaboration.

Pay: $22.00 - $24.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Ability to Commute:

- New York, NY 10012 (preferred)

Work Location: In person