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Front Desk Receptionist

3 months ago

Phoenix, United States Bill Luke Chrysler Jeep Dodge & Ram Full time

**Receptionist/ Front Desk**

**Hours: Full time**

**Compensation : $17 per hour**

**What we offer our team**
- Medical, Dental, Vision, Life, Critical Care, and Short/Long term Disability Insurance (Full Time Employee)
- Paid Vacation (Full Time Employee) and Sick time
- Free Employee Health Clinic on Site
- 401K & Roth with a 9% match (Full Time Employee)
- Employee Discounts
- Luke’s Diner on Site

The Bill Luke Automotive Group has been a family-owned and operated business for 94 years, and as members of this community we make every effort to maintain its goodwill. Our reputation is paramount, and we treat all who visit Bill Luke with professional courtesy and respect.

We are the largest dealership in the state of AZ, but our professional and friendly environment provides an upbeat atmosphere We reward individuals who are ready to work hard and stay motivated.

Come join our team

**Responsibilities**:

- Greet and check in customers and visitors
- Collect and distribute mail
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Responsible for keeping the show room and break room clean and sanitized
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently

**Qualifications**:

- Previous Receptionist experience
- High School Diploma or GED
- Available to work flexible hours days, weeknights & weekends as it pertains to Dealership hours of operation
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Must be 18 and over
- Bill Luke is an equal opportunity employer and maintains a drug and alcohol-free workplace. All potential employees must pass a background and drug test. If the position requires, they must also have a good driving record. _

Pay: $17.00 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Referral program
- Vision insurance

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person