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Hotel Night Auditor

4 months ago

Fort Wayne, United States Quality Inn Fort Wayne Full time

$14 - $18 hourly

**Responsibilities**:

- Ensure all guests feel they are having an exceptional experience at the property
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

**Qualifications**:

- High school diploma or equivalent required; some college preferred
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Great communications. and excellent customer service skills are required
- Flexible overnight hours are required

**About Company**
We are a team of customer-focused, hospitality professionals that strive to provide a great experience for each guest that stays at our hotel We work as a team to make this happen. We are looking for dedicated, hard-working, reliable, customer-oriented people to join our team.

Quality Inn Fort Wayne is located in the city of Fort Wayne, Indiana.