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Medical Receptionist

4 months ago


The Woodlands, United States North Woods Endocrinology Full time

North Woods Endocrinology is a one physician practice committed to providing comprehensive endocrinology care using evidence-based best practices. We are looking for a Medical Receptionist to join our team

**Job Summary**:
The Medical Receptionist is responsible for front desk operations, including scheduling, handling payments, patient workflow, and customer service.

**Essential Duties**:

- Schedule patient appointments in EMR.
- Verify insurance.
- Prior to appointments, determine if referrals are needed, and contact patients’ PCPs to obtain referral, if required.
- Weekly check next week’s schedule to check to see if patient’s with HMO’s need current authorization.
- Follow-up with PCP offices until referrals are received.
- Daily Call and confirm any unconfirmed appointments.
- Daily Reschedule any missed or cancelled appointments.
- Daily Work referrals in your box daily and call patients to schedule.
- Daily Work your patient case box daily.
- Daily Send a list of VV to the providers every morning.
- Receive payments for office visits and any unpaid balances.
- Balance daily ledger, create a balance daily cash report ensuring a balanced report was generated, and provide reports to Manager.
- Greet patients and initiate patient encounters in EMR
- Check out patients, collecting fee if needed, scheduling follow-up appointments, and providing relevant paperwork, such as lab slips, instruction pages, etc.
- Assemble necessary paperwork (packets) and confirm all necessary information is completed
- Check at the end of the day to make sure all patients are checked out
- Answer phones and handle patient inquiries; take messages as needed and return calls
- File, fax, copy documents and handle incoming/outgoing mail
- Inventory all office supplies and report to office manager all needed supplies
- Maintain cleanliness in and around front lobby
- Work the different queues in Athena which pertain to the front desk
- Accept packages and ensure refrigerated medications are moved to refrigerator in timely fashion. Notify clinical staff regarding medication deliveries.
- Take mail daily to mailbox and get mail daily and distribute accordingly
- Download patient glucometer or insulin pump as needed
- Send copier meter reading off when requested
- Other duties as requested

**Education & Experience**
- High School Diploma or equivalent _(preferred)_
- 2+ years of Medical Receptionist experience
- Experience using Athena EMR _(preferred)_
- Bilingual in English & Spanish _(preferred)_

Pay: $13.00 - $17.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance

Healthcare setting:

- Clinic
- Private practice

Medical specialties:

- Endocrinology

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Medical receptionist: 2 years (required)
- Athena EMR: 1 year (preferred)

**Language**:

- English & Spanish (preferred)

Ability to Commute:

- The Woodlands, TX 77382 (required)

Work Location: In person