Service Coordinator

2 weeks ago

Henrico County VA, United States SBF Search, LLC Full time

The Service Coordinator will perform customer service, service fulfillment coordination, and administrative functions that support the efficient operation of a service office. Compensation commensurate with experience with a range of $50,000-$72,500.

**What you will do**:

- Work with Technician Supervisor and/or Operations, Service Center or District Manager in scheduling and dispatching of Technicians for jobs (startups/repairs, warranty, maintenance).
- Handle customer inquiries and route questions of technical nature to the appropriate resource.
- Track time and attendance for Technicians.
- Coordinate job startups and maintain communication with customer regarding scheduling for the startup and follow-up on jobs in progress/completed.
- Invoice and bill customers.
- Perform local office AP/AR functions. Follow up with customer to ensure that payment has been received.
- Ensure timely close-out on all work orders and that all associated paperwork (P.O., etc.) is received and filed with the proper job.
- Coordinate warranty administration process.
- Order parts and tracks shipments.
- Enter all information and maintain information into Enterprise Resource System, including work orders, new customer information, and technician hours for billing purposes.
- Maintain OSHA logs.
- Answer telephones and greets customers and maintains professional and courteous customer contact.
- Organize and coordinates inventory process.
- Assist new hires in the completion of their new hire paperwork, completes employer required sections of forms (I-9) and responsible for sending to Human Resources on the new employee's first day of employment.
- Gather local prevailing wage rate and send hours worked by Technicians on applicable jobs to Human Resources.
- Provide initial notification of Workers Compensation claims to insurance carrier
- Maintains filing office equipment (copier, telephone, fax, etc.) for office.

**Qualifications**:
Must have:

- High School Diploma or GED
- 3+ years of related experience in Mechanical, Electrical, and Plumbing service fields
- Working knowledge of Microsoft Office Suite
- Strong written and verbal communication skills
- Strong organization, problem-solving, and customer service skills

Nice to have:

- Bachelor's degree may be considered in lieu of work experience
- Experience with Astea or any other service tracking software

**Company offers a competitive salary, excellent HC benefits, 401K with strong match, generous PTO, and more

  • Human Services Program Coordinator

    3 weeks ago

    Henrico County, United States Commonwealth of Virginia Full time

    Job Duties : The Division for Aging Services within the Department for Aging and Rehabilitative Services (DARS), in collaboration with community partners, provides and advocates for resources and services that improve the lives of older Virginians to live independently longer and participate fully in their communities. The Division for Aging Services...

  • Client Service Coordinator

    2 months ago

    Henrico, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Service Coordinator

    3 weeks ago

    Henrico, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Service Coordinator

    3 weeks ago

    Henrico, United States Banfield Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Service Coordinator

    2 months ago

    Henrico, United States Banfield Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Service Coordinator

    1 month ago

    Henrico, United States Banfield Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Service Coordinator

    3 weeks ago

    Henrico, United States Banfield Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • BDC Service Coordinator

    2 months ago

    Henrico, United States Ourisman Toyota of Richmond Full time

    Job DescriptionJob DescriptionAbout Us In 1921, Benjamin Ourisman opened a Chevrolet dealership in Washington. At the start of World War II, Ourisman Chevrolet was the largest auto dealer in the U.S. Today, Ourisman Automotive Group has grown to over 17 locations and is still owned and operated by the 4th generation of the Ourisman family. Mr. Ourisman’s...

  • BDC Service Coordinator

    3 weeks ago

    Henrico, United States Ourisman Toyota of Richmond Full time

    Job DescriptionJob DescriptionAbout Us In 1921, Benjamin Ourisman opened a Chevrolet dealership in Washington. At the start of World War II, Ourisman Chevrolet was the largest auto dealer in the U.S. Today, Ourisman Automotive Group has grown to over 17 locations and is still owned and operated by the 4th generation of the Ourisman family. Mr. Ourisman’s...

  • Transfer Coordinator/Lead Transfer Advisor

    3 weeks ago

    Henrico County, United States Commonwealth of Virginia Full time

    Title: Transfer Coordinator/Lead Transfer Advisor Agency: J. Sargeant Reynolds Community College Location: Henrico - 087 FLSA: Nonexempt Hiring Range: Maximum hiring salary: $53,000, based on related experience. Full Time or Part Time: Full Time Job Description: Reynolds is one of the largest community colleges in Virginia and...

  • National Accounts Coordinator- Fire Protection Service

    4 weeks ago

    Henrico, United States Summit Companies Full time

    Job DescriptionJob DescriptionJob description: National Accounts CoordinatorSummit National Accounts offers national and regional fire and life safety services through our local branches across the country and trusted vendor partners. Our team is ready to serve your business and ensure each of your sites across the country receive the same quality service...

  • National Accounts Coordinator- Fire Protection Service

    3 weeks ago

    Henrico, United States Summit Companies Full time

    Job DescriptionJob DescriptionJob description: National Accounts CoordinatorSummit National Accounts offers national and regional fire and life safety services through our local branches across the country and trusted vendor partners. Our team is ready to serve your business and ensure each of your sites across the country receive the same quality service...

  • Community Services Specialist

    3 weeks ago

    Henrico County, United States Commonwealth of Virginia Full time

    Job Duties : The Virginia Department for the Deaf and Hard of Hearing (VDDHH) works to reduce the communication barriers between persons who are deaf or hard of hearing and those who are hearing, including family members, service providers, and the general public. We are seeking a Community Services Specialist to assist the Program Manager in providing...

  • Deputy Commissioner of Services

    2 weeks ago

    Henrico County, United States Commonwealth of Virginia Full time

    Job Duties The Department for the Blind and Vision Impaired (DBVI) enables blind and vision-impaired individuals to achieve their desired levels of employment, education, and independence. We are currently seeking an individual to serve as our Deputy Commissioner of Services. is responsible for directing the blind and visually impaired services long...

  • Senior Family Services Specialist

    2 weeks ago

    Henrico County, United States Commonwealth of Virginia Full time

    Hiring Range: $66,352 to $122,058 Full Time or Part Time: Full Time About Us Henrico County, a progressive employer of choice, provides job seekers with the promise of fair and competitive compensation; a close-knit atmosphere with low employee turnover; and a benefits package that helps secure financial stability. Established in...

  • Coordinator II, Service Payables, Accounting Operations

    3 weeks ago

    Henrico, United States CarMax Full time

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! ABOUT THIS JOB: The Service Payables Coordinator II is responsible for ensuring timely and accurate payments of parts purchases or sublet work for vehicles at our stores. The accounting team operates in a collaborative environment with...

  • Building Services Coordinator

    1 month ago

    Gwinnett County, United States County of Gwinnett Georgia Full time

    The Building Services Coordinator is a supervisory level position of the building services series. This position is responsible for supervising employees and for ensuring that a clean and safe workplace is maintained. Incumbents are also responsible Building, Coordinator, Service, Retail, Information

  • Coordinator of Community Services

    2 weeks ago

    Kent County, United States Able Health Services Full time

    Job DescriptionJob DescriptionJob descriptionAble Health Services Inc. is seeking a Coordinator of Community Services to join our team!This position is responsible for:Providing Targeted Case Management Services to the people individuals that we support. You will provide advocacy and coordination of resources and services as needed, as well as assist with...

  • Judicial Service Coordinator

    1 month ago

    Wake County, United States State of North Carolina Full time

    The following posting is for TWO vacant JSC positions in Wake County; position number 60074571 and position number 60074434. A Judicial Services Coordinator (JSC) usually works in or near the courthouse. A JSC is frequently in court and will involve Coordinator, Service, Monitoring, Retail, Education

  • Judicial Service Coordinator

    3 weeks ago

    Wake County, United States State of North Carolina Full time

    The following posting is for TWO vacant JSC positions in Wake County; position number 60074571 and position number 60074434. A Judicial Services Coordinator (JSC) usually works in or near the courthouse. A JSC is frequently in court and will involve Coordinator, Service, Monitoring, Retail, Education