Membership and Stewardship Coordinator

5 days ago

Great Barrington, United States Mahaiwe Performing Arts Center Full time

**Position Overview**:In partnership with other members of the Advancement, Finance, Marketing, and Box Office Teams, the Membership & Stewardship Coordinator will help with all aspects of Advancement work, with a particular focus on gift entry and reporting; membership appeals and stewardship, individual gift and grant tracking; donor mailings and eblasts.

**Schedule**: Full-time (40 hours, M-F, occasional weekends and evenings.)

**Reports to**: Advancement Manager

**PRIMARY RESPONSIBILITIES**:
**Membership Coordination**
- Coordinate the recurring donor program.

**Stewardship**
- Partner with the Director of Advancement and Advancement Manager to develop a creative, cohesive, and cogent plan for ongoing stewardship of existing and future supporters.
- Create appropriate acknowledgment for all gifts.
- Coordinate annual communications on the impact of the donors’ philanthropy.
- Implement institution-wide protocols to improve existing stewardship efforts, including tracking data in alignment with strategic priorities.
- Coordinate Seat Naming program with vendors and theater staff.
- Coordinate other stewardship-related responsibilities which may include development of photo books, impact videos, donor signage, tributes, and personalized gifts.

**Data Management**
- Maintain accurate and timely gift entry and donor records using Salesforce Patron Manager software.
- Reconcile Salesforce Patron Manager contribution data with QuickBooks data.
- Maintain grant tracking system to support submitting proposals and reports promptly.

**Other**
- Work occasional weekend or evening hours for member and donor events.
- Contribute to a welcoming, respectful and inclusive working environment.
- Participate actively and authentically in ongoing training and conversations about the role of social equity issues in the organization’s work.

**Qualifications/Requirements**:

- Excellent project management skills, including proactive development of work plans and timelines, and the talent, focus, and innovation to take detailed and complex projects from inception to reality.
- Ability and willingness to work independently as well as collaboratively as part of a strong team.
- Track record of superior level of gracious customer service and follow through.
- Ability to be discreet and maintain confidentiality.
- Highly organized, deadline-oriented and efficient.
- Excellent written and oral communication skills, including copy-editing.
- Excellent Microsoft Word, Excel and database skills.
- Readiness to work in an environment that values and includes diverse group identities.

**Additional Desirable Experience**:

- Experience with Salesforce, or similar CRM database.
- Experience working with membership programs in a performing arts environment.
- Familiarity with using social media platforms in a work environment.

1. What about this job particularly appeals to you?

2. What makes you uniquely qualified for this job?

3. How would your current co-workers describe you?

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Great Barrington, MA 01230: Relocate before starting work (required)

Work Location: In person

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