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Sales / Administrative Assistant

4 weeks ago

Dover, United States TWO MEN AND A TRUCK® Full time

**WHAT WE OFFER**:

- **Starting pay range**:$16.50 + opportunities for bonuses and performance-based incentives
- Competitive benefits package
- Career advancement opportunities
- Work with a great team
- **NO COLD CALLING - All inbound leads**

**RESPONSIBILITIES**:

- Provide outstanding customer service on all calls and online inquiries - ask open-ended questions to determine customer requirements and expectations
- Recommend moving services and products based on cost, availability, and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare move-related paperwork and documents
- May participate in various marketing activities including networking, direct mail, and charitable move coordination
- All other duties as assigned

**REQUIREMENTS**:

- High school diploma or GED; associate’s degree in a related field preferred
- At least 1 year of sales and/or customer service experience
- Excellent customer service skills: effective listening and communication
- Ability to multi-task and enter customer data into move software while on the phone
- Confidence to initiate customer contact and comfortable asking for the sale
- Willing to submit to pre-employment background check and drug screen
- Creative problem solving skills
- Exceptional organization and time management skills
- Strong team player who works productively with a wide range of people and personalities
- Demonstrated integrity, ethical standards, and commitment to **TWO** **MEN** **AND** **A** **TRUCK** Core Values
- Bilingual is a plus

This job posting is for a position at the individually owned and operated **TWO MEN AND A TRUCK**® franchise located in Dover, DE. The employer at this location is JKB Corporation.

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