Staff Services Manager I

2 weeks ago


Sacramento County CA, United States Department of Transportation Full time

Under the general direction of the Chief, Office of Discipline Services, a Staff Services Manager 11, the Staff Services Manager I (Specialist) provides detailed advice and technical guidance to managers and supervisors regarding complex and sensitive personnel issues, policy implementation, personnel notices, and progressive discipline. The Staff Services Manager I (Specialist) is responsible for representing the Department in administrative law hearings, ensuring that the highest legal and ethical standards are met. The incumbent is expected to be courteous and exhibit professional behavior in all interactions with internal and external customers.
- See duty statement for full job description.
- Eligibility for hire may be determined by your score on the Staff Services Manager I Exam. For those who do not have current eligibility (e.g. transfer, permissive reinstatement or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions.. The Staff Services Manager I Exam is located here: CalCareers

PARF#22-4-351 / JC-431121

You will find additional information about the job in the **Duty Statement**.

Working Conditions

**Position located in Sacramento, Sacramento County.**

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER I

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-431121
- **Position #(s)**:

- 702-015-4800-XXX
- **Working Title**:
**Case Manager**

**Classification**:

- STAFF SERVICES MANAGER I
$6,760.00 - $8,398.00
- **# of Positions**:

- Multiple
- **Work Location**:

- Sacramento County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- Department Information

**Caltrans Mission**: Provide a safe and reliable transportation network that serves all people and respects the environment.

**Caltrans Vision**: A brighter future for all through a world-class transportation network.

**The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.**

Special Requirements

Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position. Please include a 1-2 pages, 12-point font, SOQ that describes your experience as it relates to this position/duty statement. Resumes and cover letters will not take the place of the SOQ. **Failure to include and complete the SOQ may result in disqualification for interview**

1. What are your qualifications to provide disciplinary guidance to supervisors and managers?
- 2. Describe a time when you had to make a persuasive argument to a third party.
- Application Instructions

Final Filing Date: 6/3/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Department of Transportation
-Attn: Caltrans DHR Contact
-Certification Services MS-90
-P O Box 168036
-Sacramento, CA 95816-8036

**Address for Drop-Off Application Packages**
Department of Transportation
-Caltrans DHR Contact
-Classification and Hiring Unit - ECOS
-1727 30th Street, MS 90
-Sacramento, CA 95816
-Closed on weekends and State holidays.
-08:00 AM - 05:00 PM

**Required Application Package Documents**
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - **Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.**

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications
- As a Staff Services Manager I (SP), the incumbent is expected to become proficient in the following competencies as described below in order to successfully perform the essential functions of the job, while adhering to and promoting the Department's Mission, Vision, Values, Strategic Imperatives and Goals. Effective development of the identified Core Competencies fosters the advancement of the following Leadership Competencies: Change Commitment, Risk Appetite, Self-Development/Growth, Conflict Management, Relationship Building, Organizational Awareness, Communication, S



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