Staff Services Manager I

3 weeks ago


Sacramento County CA, United States Department of Consumer Affairs Full time

**This is a 12-month limited term position which may be extended to 24 months and/or become permanent.” And “Multiple positions may become available.**

Under the general direction of the Bureau Chief of the Cemetery and Funeral Bureau, the Staff Services Manager I/Field Operations Supervisor is responsible for managing the Bureau's cite and fine; discipline; and field inspection/investigation activities. The incumbent makes administrative and program decisions, which impact licensees, consumers, and governmental agencies.

We currently function as a hybrid telework team which requires our staff to report in-office 2 days per week and may be required to report to headquarters as business needs arise.

See the Duty Statement for detailed job description and duties.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

**Please let us know how you heard about our position by taking this brief survey.**

**CalCareers Exams**: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the **Duty Statement**.

Working Conditions

The incumbent works 40 hours per week, Monday through Friday, in an office setting with artificial light, and temperature control. Daily access to and use of a personal computer and telephone is essential. Siting and standing requirements are consistent with office work; weekend, evening work, and overnight travel may be required. Regular attendance and punctuality are an essential part of this job. Free parking.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER I

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-428878
- **Position #(s)**:

- 619-120-4800-907
619-120-4800-XXX
- **Working Title**:
**Field Operations Manager**

**Classification**:

- STAFF SERVICES MANAGER I
$6,760.00 - $8,398.00
- **# of Positions**:

- Multiple
- **Work Location**:

- Sacramento County
- **Telework**:

- Hybrid
- **Job Type**:

- 12 Month Limited Term - Full Time
- **Facility**:

- Cemetery and Funeral Bureau
- Department Information
- The Cemetery and Funeral Bureau (Bureau) licenses, regulates, and investigates complaints against 14 different licensing categories in California totaling approximately 13,000 licensees. These licensing categories include funeral establishments, funeral directors, embalmers, apprentice embalmers, cemetery brokers, cemetery broker branch, cemetery broker additional, cemetery salespersons, cremated remains disposers, hydrolysis facilities, crematories, crematory managers, cemetery managers, and private nonreligious cemeteries in the State.
- Our Mission
- Our Vision
- Empowering California consumers to make informed end-of-life decisions in a fair and ethical marketplace.
- Our Values
- Accountability - Collaboration - Fairness - Trust
- Compassion
- The Department of Consumer Affairs (DCA) has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees. DCA is committed to diversity, equity, inclusion, and accessibility in carrying out its consumer protection mission, and DCA solidifies this commitment starting with its recruitment efforts. DCA enriches its diversity through a workforce that reflects the population it serves, delivers successful results through inclusive team work where all contributions are valued, ensures every employee receives fair opportunities to succeed, and enables all employees to do their best by providing access to tools, resources, information, equipment and career development.
- Special Requirements
- Conflict of Interest
- Criminal Offender Record Information (CORI)
- Title 11, section 703(d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants in this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA’s (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all t



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