Staff Services Manager I

3 weeks ago


Sacramento County CA, United States Department of Health Care Access and Information Full time

**This position is pending Department of Finance (DOF) approval.**

**Hybrid Telework Opportunity**

Under direction of the Human Resources Chief, the Staff Services Manager I (Specialist) will act as the Project Manager responsible for managing the special project planning and activities within Workforce Support Branch in ServiceNow as part of the HR Modernization. The Project Manager Specialist will manage the HR Modernization project and provide guidance and expertise to management and supervisors on project management practices, including all components of project planning, project tracking, and project reporting. The Incumbent will collaborate with OAS leadership and managers to plan, manage, and implement multiple projects simultaneously, and maintain project reporting to leadership on a regular basis. The Incumbent acts as the liaison with the Office of Information Services (OIS) to ensure software-related project needs are met.

You will find additional information about the job in the **Duty Statement**.

Working Conditions
- Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER I

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-433609
- **Position #(s)**:

- 441-164-4800-XXX
- **Working Title**:
**Project Manager Specialist**

**Classification**:

- STAFF SERVICES MANAGER I
$6,760.00 - $8,398.00
- **# of Positions**:

- 1
- **Work Location**:

- Sacramento County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- Department Information

California’s Department of Health Care Access and Information ensures healthcare access is provided to Californians where it is needed most. With offices in Sacramento and Los Angeles, we strengthen the state’s healthcare system through facility construction, expanding the health workforce, and providing health information. Our diverse team upholds the values of professionalism, innovation, equity, and service. We can provide you with the tools to start, build, or transition your career while making an impact for all Californians.

The Office of Administrative Services, also known as OAS, supports the department’s most valued resource, its people. We support our staff through human resources, budgeting, accounting, procurement, contracts, and business services. Our mission is to help expand equitable access to quality and affordable health care for all Californians. Join our team and make a difference in the lives of those you serve.

HCAI demonstrates a commitment to building an inclusive work environment that promotes diversity, where employees are appreciated, and comfortable as their authentic selves. We value our employees’ skills, experience, and unique perspectives because they enrich our workforce and make us stronger. We embrace and support a culture providing equitable opportunities which empowers health care access and information serving diverse CA populations.

Special Requirements
- Application Instructions

Final Filing Date: 6/7/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Department of Health Care Access and Information
-Attn: Human Resources - Classification and Pay Unit
-2020 West El Camino Avenue, Suite 1016
-Sacramento, CA 95833

**Address for Drop-Off Application Packages**
Department of Health Care Access and Information
-Human Resources - Classification and Pay Unit
-2020 West El Camino Avenue, Suite 1016
-Sacramento, CA 95833
-Drop off at 8th Floor Receptionist, Attention Human Resources
-08:00 AM - 05:00 PM

**Required Application Package Documents**
- Resume is optional. It may be included, but is not required.
- Other
**Unofficial transcripts **must be included if qualifying under an education pattern of the minimum qualifications. If selected, official transcripts will be required upon appointment.
- Statement of Qualifications
- A Statement of Qualifications (SOQ) is **required **for this position. Your response must be no more than two typewritten pages in length, 12-point Arial font, numbered to correspond with the questions, and include your first and last name at the top of the page. Resumes do not take the place of the SOQ. Applications without a clearly titled SOQ, or a SOQ that does not answer the questions listed below will not be considered for this position.
- 1. Describe your experience performing User Acceptance Testing for a new system and creating user guides, procedures, and videos for staff use the system.
- 2. Describe your demonstrated ability to establish priorities and track progress to ensure timely and accurate completion of assignments, projects, and describe the approach you took to communicate with



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