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Medical Receptionist/front Desk

4 months ago


Glendale, United States Berman Skin Institute Full time

**About Skin and Beauty Center**

Skin & Beauty Center is a full
- service medical, surgical, and cosmetic dermatology practice. Our team of dermatologists, dermatopathologists, aestheticians, surgeons specializing in dermatologic, cosmetic, Mohs, and aesthetic surgeries provide the highest quality medical, surgical, and cosmetic skin care available. We are dedicated to restoring each person’s innate beauty using the most advanced treatments, tools and techniques available. All of our physicians are board certified and are extensively trained in the diagnosis and treatment of skin disorders. Salary $20-25$ based on experience.

**Responsibilities Included**:
Responsibilities for our front desk receptionist position include:

- respectful, energetic, positive and bubbly interactions with patients, providers and team members
- sincerely and warmly greeting and engaging with all patients
- responding to patient communications - calls, e-messages and more, routing to the correct department, scheduling/rescheduling appointments for the callers and resolving their inquiries
- electronic and manual check-in of patients
- manual and electronic posting of copays/coinsurances
- reviewing accounts, discussing, collecting and posting payments
- insurance verification with insurance companies and patients
- inventory management
- strong knowledge of general and cosmetic procedures and products
- learning and implementing office protocols
- assisting your team members and completing assigned tasks in a timely fashion
- maintaining a clean and safe office environment and personal work space
- familiarity with all the basic elements and proper use of an EHR/EMR, Microsoft Office, Outlook, fax and copier machines, scanners and digital phones
- punctual, reliable, honest and responsible team members
- early (starting at 7:00 am), mid and late (ending at 7:00 pm) shifts Monday - Friday as well as rotational Saturday shifts

All team members and patients are required to adhere to SBC's Safety Protocols.

**Job Requirements**
- High School diploma or equivalent.
- minimum of 1-2 year paid experience as a medical receptionist in a medical practice
- Excellent interpersonal, organizational, and customer service skills are essential.
- Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
- Must be available to work some Saturdays.

**Benefits Included.**

401(k), 401(k) matching, Dental insurance, Disability insurance, Employee discount, Flexible spending account, Health insurance, Life insurance, Paid time off, Parental leave, Retirement plan, Vision insurance