Patient Access Services Representative

2 weeks ago

Mineola, United States NYU Langone Health Full time

**NYU Langone Hospital-Long Island** is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. _For more information, go to _nyulangone.org_, and interact with us on _LinkedIn_, _Glassdoor_, _Indeed_, _Facebook_, _Twitter_, _YouTube_ and _Instagram_._

**Position Summary**:
We have an exciting opportunity to join our team as a Patient Access Services Representative - Part Time, Weekends - Mineola.

**Responsibilities**:

- Complete the pre-arrival, check-in and call-in registration, benefit and insurance verification and patient liability collection for all scheduled appointments.
- Interview patients and guarantors to obtain screening information for financial counseling.
- Work with medical staff, nursing, ancillary departments, insurance payors and other external sources to assist families in obtaining healthcare and financial services.
- Perform financial clearance for claim processing during registration by interviewing patients, collecting and recording all necessary information such as proper insurance, payor plan choice, billing address, and guarantor and, or subscriber information assigned in the ADT system.
- Ensure patients and or representatives are informed of regulations surrounding the required consents at the time of registration or thereafter. Ensure co-pays, co-insurance, and deductible are collected per Point of Service collection policies and procedures.
- Investigate and resolve various error worklist on a daily basis.
- Perform other duties as assigned.

**Minimum Qualifications**:
To qualify you must have a High School or GED

**Preferred Qualifications**:
Certified Healthcare Access Associate (CHAA). 1-2 years Customer service experience in a healthcare or related setting.
Customer service experience in a Healthcare or related setting.
Knowledge of medical terminology.

NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $20.45 - $25.63 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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