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Patient Service Specialist

4 months ago

Dartmouth, United States Steward Health Care Full time

Steward Medical Group at Hawthorn Medical Associates is looking for an enthusiastic, dedicated Patient Service Specialist in our busy Family Medicine department.
- Scheduling, referral management, check-out, triaging calls appropriately while managing a multi-line phone system.
- Scheduling appointments accurately and efficiently.
- Managing physician schedules by following up on patient no-shows.
- Demonstrating courteous phone manners and cooperative behavior towards patients, visitors, coworkers and providers.
- Performing duties as a team member, integrating activities with fellow employees and providers in all departments.

Qualifications:

- High School diploma or equivalent required.
- 2 years of prior medical secretary or medical office experience required
- Familiarity with using an electronic medical record (EMR) such as Athena, and a strong understanding of medical terminology is a plus
- Experience working with various insurance companies to obtain prior authorizations, plans and referral procedures strongly preferred.

We offer you:

- Paid time off - vacation, sick, holiday
- Medical, dental, vision and other elective insurance
- Tuition reimbursement
- 401K with company contribution
- Supportive culture and professional development
- Internal growth opportunities

Hawthorn Medical Associates, an affiliate of Steward Health Care, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the area’s finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional and support staff and together provide high quality, comprehensive medical care to more than 138,000 patients each year.

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit steward.org

Location: Steward Medical Group - 1107.68405 Hawthorn Family Practice

Schedule: Full Time, Day Shift, Mon - Fri, 8:00 - 5:00