Operations Services Coordinator
1 month ago
POSITION OVERVIEW
The Operations Services Coordinator plays a crucial role in supporting the day-to-day operations of the organization. This position involves working closely with multiple departments to ensure smooth workflow, efficiency, and compliance with established procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Administrative Support
- Answer phone calls from the main line and direct to the appropriate person.
- Check in visitors and verify they have received site-specific safety training if applicable.
- Sort non-financial mail and distribute it to the addressee.
- Arrange for visitor/group lunches as needed.
Logistics and Coordination
- Assist with travel arrangements for various employees.
- Inter-department schedule coordination.
- Assist inter-site visitors with securing office space during their visits.
- Manage conference room calendars.
Office Management
- Prepare conference rooms for visitors and maintain conference room equipment.
- Issue FOBs to visitors as needed and verify they are returned.
- Assist with emergency evacuations by retrieving the visitor/employee log and taking attendance.
Communications
- Update digital signage for visitors and special events with the assistance of the Human Resources Department.
- Update employee notice boards as needed.
Facilities & Supplies Management
- Keep office, kitchen, and breakroom supplies stocked.
- Manage cleaning service activities and performance.
- Supports production with uniform service management.
Data Entry and Analysis
- Excel data entry and various projects.
- Scan batch sheets and file.
- Finalize document change process for controlled documents within QMS/EMS.
- Inventory reconciliation within SAP, as needed.
- Active member of the CHT USA Employee Engagement Committee, inclusive of event management, organization and clean-up, site-wide communication, decorating, etc.
- Responsible for indirect purchases of administrative/office supplies (non-departmental supplies)
- All other duties, as assigned.
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS
Education & Experience
- High School Diploma or GED
- 1 year customer service experience (preferred)
- 3 years computer literacy (preferred)
- ERP system experience (preferred, i.e. SAP, Oracle, Sage)
Knowledge & Skills
- Proficiency in verbal and written communication.
- Excellent attention to detail.
- Excellent organizational and multitasking skills
- Must be flexible, able to change work duties without prior notification.
- Strong Microsoft Office skills with focus on Outlook, Excel and PowerPoint.
- Able to comply with ISO 9001 and 14001 requirements.
PERSONAL ATTRIBUTES
- Ability to work effectively with team members who come from a broad spectrum of disciplines and communication styles.
- Strong interpersonal; written and oral communication.
- Ability to handle a multitude of different situations; sometimes simultaneously.
- Strong organizational and time-management skills, including ability to handle multiple tasks simultaneously.
- Humble and willing to seek knowledge without hesitation.
Pay: $16.00 - $21.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
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