Benefit Payment Services Representative

2 weeks ago

Newark, United States JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Become an integral part of our Newark, DE team Each day will be unique - bring a positive attitude and entrepreneurial spirit. This position is an essential part of the team and will have exposure to several aspects of running a banking office.

**Job responsibilities**
- Identify and promote service improvement, efficiencies and opportunities
- Protect relationships with the business, technology and operation partners
- Maintain client inquiries, requests and project logs for your clients

**Required qualifications, capabilities, and skills**
- Minimum 3 years’ experience in client service
- Strong client management skills
- Highly motivated, ability to act without direct supervision
- Strong risk management, strategic thinking and planning skills
- Communication skills - excellent oral and written business communication skills, ability to present information clearly and concisely to groups, ability to chair facilitate meetings with client and managers
- Creative problem solving skills - working across the organization to solution issues and implement for the client
- Proficiency in MS Office Products (Word, Excel, PowerPoint)

**Preferred qualifications, capabilities, and skills**
- Bachelor degree - Business preferred
- Benefits Payment experience
- Employee Retirement Income Securities Ace (ERISA) and Retirement plan knowledge
- Clearance, Settlements, Client Inquiries, Custody and various other aspects in support of our Broker Dealer clientele.

**Work schedule**

**This position is not eligible for H1B or Sponsorship**

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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