Hotel Room Manager

4 weeks ago


Evanston, United States CH Ventures, LLC Full time

**The GEM Museum Suites**

**Evanston, IL**

**Rooms Manager**

**Full-Time**

An independent boutique hotel that just opened in the heart of downtown Evanston seeking a Rooms Manager.

**Qualifications**
- Bachelor’s degree or master’s degree
- At least 2 years of experience in a hotel working as a rooms manager

**Responsibilities**
- Create schedules for the front desk, room attendants, laundry staff, and other departments in the hotel.
- Ensure all the required operations of the housekeeping and front desk is met to make sure a smooth operation of the guest stay
- Effectively communicate with housekeeping and front desk departments to ensure availability of supplies and tools.
- Ensure that the laundry department operation is performed smoothly to meet the housekeeping needs.
- Supervise that all storage rooms are complete with supplies and order any needed items
- Proactively address guest concerns and perform necessary required corrections by communicating with the front desk, housekeeping, and maintenance departments.
- Listen to guests and empathize with their challenges and act on guests concerns.
- Know and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.

**Communication**:

- Excellent verbal and written communication skills, including strong problem-solving abilities
- Experience with Microsoft Office systems
- Must be able to speak, read, and write in primary language used in the workplace

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Hotel management: 2 years (required)
- Hospitality: 1 year (preferred)

Ability to Commute:

- Evanston, IL 60201 (preferred)

Ability to Relocate:

- Evanston, IL 60201: Relocate before starting work (required)

Work Location: In person


  • Room Attendant

    3 weeks ago


    Evanston, United States Holiday Inn Chicago North Evanston Full time

    Job Title: Room Attendant Status: Non-Exempt Job Summary Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Essential Duties And Responsibilities Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests...

  • Room Attendant

    2 weeks ago


    Evanston, United States Holiday Inn Chicago North Evanston Full time

    Job Title: Room Attendant Status: Non-Exempt Job Summary Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Essential Duties And Responsibilities Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests...

  • Room Attendant

    2 weeks ago


    Evanston, Illinois, United States Holiday Inn Chicago North Evanston Full time

    Job Title: Room AttendantStatus: Non-ExemptJob SummaryCleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.Essential Duties And ResponsibilitiesMaintain the hotel rooms and building to ensure a safe and clean experience for hotel guests associates and...

  • Room Attendant

    3 weeks ago


    Evanston, Illinois, United States Holiday Inn Chicago North Evanston Full time

    Job Title: Room AttendantStatus: Non-ExemptJob SummaryCleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.Essential Duties And ResponsibilitiesMaintain the hotel rooms and building to ensure a safe and clean experience for hotel guests associates and...


  • Evanston, United States 339 Wasatch Llc Full time

    Job DescriptionJob DescriptionMay work into full-time as seasonal demands dictate or the candidate shows interest and potential for doing so. Pay will depend on experience.Hotel Housekeeper Duties and ResponsibilitiesClean and tidy up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurantsDust and polish various...


  • Evanston, United States 339 Wasatch Llc Full time

    Job DescriptionJob DescriptionMay work into full-time as seasonal demands dictate or the candidate shows interest and potential for doing so. Pay will depend on experience.Hotel Housekeeper Duties and ResponsibilitiesClean and tidy up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurantsDust and polish various...


  • Evanston, United States Hilton Full time

    Housekeeping Manager-Hilton Orrington A Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's...


  • Evanston, United States Hilton Garden Inn Chicago North ShoreEvanston Full time

    **Perks**: Excellent opportunities for growth and great travel discount benefits PURPOSE AND PERFORMANCE GOALS The Area Reservations Manager is an extension of the sales and catering cluster teams by handling phone calls, group reservations, appointments and communications with a high degree of professionalism, communicating to the respective managers in...


  • Evanston, Illinois, United States Hilton Garden Inn Chicago North ShoreEvanston Full time

    PURPOSE AND PERFORMANCE GOALSThe Area Reservations Manager is an extension of the sales and catering cluster teams by handling phone calls, group reservations, appointments and communications with a high degree of professionalism, communicating to the respective managers in the departmentThe Area Hotel Reservations Manager is critical in driving revenue and...


  • Evanston, United States Hilton Garden Inn Chicago North ShoreEvanston Full time

    PURPOSE AND PERFORMANCE GOALSThe Area Reservations Manager is an extension of the sales and catering cluster teams by handling phone calls, group reservations, appointments and communications with a high degree of professionalism, communicating to the respective managers in the departmentThe Area Hotel Reservations Manager is critical in driving revenue and...


  • Evanston, United States Hilton Garden Inn Chicago North ShoreEvanston Full time

    PURPOSE AND PERFORMANCE GOALSThe Area Reservations Manager is an extension of the sales and catering cluster teams by handling phone calls, group reservations, appointments and communications with a high degree of professionalism, communicating to the respective managers in the departmentThe Area Hotel Reservations Manager is critical in driving revenue and...


  • Evanston, Illinois, United States Hilton Garden Inn Chicago North ShoreEvanston Full time

    PURPOSE AND PERFORMANCE GOALSThe Area Reservations Manager is an extension of the sales and catering cluster teams by handling phone calls, group reservations, appointments and communications with a high degree of professionalism, communicating to the respective managers in the departmentThe Area Hotel Reservations Manager is critical in driving revenue and...


  • Evanston, United States Hyatt House Evanston Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONThe purpose of Assistant General Manager (AGM) position at Janko Hospitality is to provide world class service to all guests. The AGM will train and supervise the operations of all departments of the hotel so that they provide superior customer service and operate the hotel to assure the highest possible level of...


  • Evanston, United States Hyatt House Evanston Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONThe purpose of Assistant General Manager (AGM) position at Janko Hospitality is to provide world class service to all guests. The AGM will train and supervise the operations of all departments of the hotel so that they provide superior customer service and operate the hotel to assure the highest possible level of...

  • Guest Service Agent

    3 weeks ago


    Evanston, Illinois, United States Holiday Inn Chicago North Evanston Full time

    Job Title: Guest Service AgentStatus: Non-ExemptJob SummaryRepresents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a...


  • Evanston, United States Hilton Garden Inn Chicago North ShoreEvanston Full time

    **Summary**: - Responsible for the overall supervision of the housekeeping department. Service-oriented, detail-oriented, team player. Goal-driven, and good relationship skills. Ability to multi-task. **HOTEL VALUES**: This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance. The hotel...


  • Evanston, United States Hilton Garden Inn Chicago North ShoreEvanston Full time

    **Summary**: - Responsible for the overall supervision of the housekeeping department. Service-oriented, detail-oriented, team player. Goal-driven, and good relationship skills. Ability to multi-task. **HOTEL VALUES**: This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance. The hotel...

  • Room Attendant

    1 week ago


    Evanston, United States Hilton Orrington Evanston Full time

    **Job Overview**: - **Responsibilities**:_ - Clean guest rooms according to established standards - Change bed linens, replace towels, and restock amenities - Vacuum carpets and dust furniture - Ensure all areas of the room are neat, clean, and well-maintained - Report any maintenance issues or safety hazards - Collaborate with housekeeping management to...


  • Evanston, United States Hilton Garden Inn Chicago North ShoreEvanston Full time

    Summary:                         Responsible for the overall supervision of the housekeeping department.  Service-oriented, detail-oriented, team player. Goal-driven, and good relationship skills. Ability to multi-task.HOTEL VALUES:  This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard...


  • Evanston, United States Graduate Hotels Full time

    **Collegiate Hotel Group**®**, is seeking a **Houseperson** **to join **Graduate Evanston **and its brilliant team of hospitality enthusiasts. **JOB DUTIES AND RESPONSIBILITIES** - Transports dirty linen from guest floors to centralized laundry location - Transports clean linen from centralized laundry location to linen closets and housekeeping carts -...