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Credit Representative

4 months ago

Portsmouth, United States Rivers Casino Portsmouth Full time

**Duties/Responsibilities**:

- Verifies and posts confidential credit information and identification credentials into the patron’s credit file
- Makes direct contact with banks and consumer credit reporting agencies and casino credit reporting agencies as needed.
- Makes direct contact with other casinos to obtain and document patron casino credit information.
- Inputs and authorizes guests credit lines into the computer system.
- Audits mail-in marker payments, return check logs and return marker logs.
- Reviews bank deposits made for markers return checks and returned markers.
- Adjusts customers’ accounts with regards to suspensions for returned checks and markers.
- **Other duties as assigned.**

**Minimum Education and Experience Requirements**:

- HS Diploma or General Education Degree (GED).
- Must be 21 years of age or older.
- Able to clearly, appropriately communicate to guests and Team Members.
- One (1) to two (2) years money-handling experience.
- Ability to successfully fulfill the pre-employment process.
- Adheres to all regulatory, company and department policies and procedures.
- Ability to work flexible shifts and days of the week including holidays.
- Ability to maintain strict confidentiality.
- Frequent walking, standing, kneeling and sitting.

**Certifications, Licenses, and/or Registrations**:

- Gaming license/registration as required by jurisdiction(s).

**Knowledge, Skills, and Abilities**:

- Effective oral and written communication skills.
- Effective time management skills.
- Ability to work with mínimal Supervision
- Good interpersonal skills.

**Physical Requirements**:

- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust