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Front Desk Receptionist

3 months ago

West Caldwell, United States Magna Vita Rehab and Wellness Full time

Job Summary:
**Responsibilities**:

- Welcoming clients as they arrive at the office, checking them in, and directing them to the appropriate waiting area.
- Managing the appointment calendar, scheduling clients' appointments, and rescheduling as necessary.
- Handling incoming calls, answering inquiries from clients or other callers, and directing calls to the appropriate staff members.
- Collecting and verifying clients' information, processing data, and coordinating clients eligibility from insurances as needed.
- Collecting payments, deductibles, and outstanding balances from clients, processing payments, and providing receipts.
- Ensuring that clients information is accurately entered and updated in the office cloud base system, including demographic information, insurance details, and other clients' history.
- Assisting with the completion of forms and paperwork, including clients registration forms, consent forms, and other history questionnaires.
- Providing administrative support to staff, such as photocopying documents, filing paperwork, and organizing clients files.
- Keeping the front desk area clean, tidy, and organized, including disinfecting surfaces and restocking supplies as needed.
- Ensuring that clients have a positive experience during their visit to the office by providing friendly and helpful assistance, addressing any concerns or issues they may have, and maintaining confidentiality and professionalism at all times.

**Experience**:

- Skilled in computerized systems for office tasks
- Strong data entry skills
- Previous experience as a clerk or in an administrative role
- Ability to type efficiently and accurately
- Familiarity with Google Suite for office management tasks
- Experience as a medical receptionist is a plus
- Knowledge of proofreading documents for errors

This position offers the opportunity to work in a dynamic environment where your organizational skills and professionalism will be valued. If you meet the qualifications and are looking to contribute to a welcoming office atmosphere, we encourage you to apply.

**Job Type**: Part-time

Pay: $14.43 - $17.00 per hour

Expected hours: 25 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work Location: In person