Internet Sales Manager

6 days ago


Aberdeen, United States Cook Chrysler Dodge Ram Mazda Full time

Job Title: Internet Sales Manager

Location: Cook Chrysler Dodge RAM Mazda

1136 S Philadelphia Blvd, Aberdeen, MD 21001

Reports to: Sales Manager / General Manager

Job Overview:
**Responsibilities**:

- Customer Communication: Engage with customers promptly and professionally to understand their automotive needs and guide them through the sales process. Provide accurate information about vehicles, pricing, financing options, and dealership promotions.
- Digital Merchandising: Ensure accurate and attractive presentation of vehicles on dealership website and third-party platforms. Monitor inventory levels and update listings to reflect current availability and pricing.
- Sales Team Support: Collaborate with the sales team to achieve sales targets and ensure seamless customer experiences from online inquiry to vehicle delivery.
- Social Media: Utilize our social media platforms to make interesting and exciting posts that capture engagement.
- Performance Tracking: Utilize CRM systems and sales analytics to track sales performance metrics, customer interactions, and lead conversion rates. Generate reports and provide insights to improve sales processes and customer engagement.
- Customer Satisfaction: Maintain high levels of customer satisfaction through effective communication, responsiveness, and professional conduct.

**Requirements**:

- Proven experience in automotive sales, preferably in a dealership environment.
- Strong understanding of digital marketing and online sales strategies.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced work environment.
- Proficiency in CRM software and sales management tools.
- Knowledge of automotive financing and leasing options.
- Leadership skills with the ability to motivate and mentor a sales team.

Education and Certifications:

- High school diploma or equivalent required; Bachelor’s degree preferred.
- Valid driver’s license with a clean driving record.

**Benefits**:

- Competitive salary with performance-based incentives.
- Comprehensive health benefits package.
- 401(k) retirement savings plan.
- Professional development and training opportunities.

About Cook Chrysler Dodge RAM Mazda: We are a family owned and operated dealership that has been serving the Aberdeen community since 1962. As a company we feel very strongly about being a part of the community. Every year we host a car show at the dealership to help bring the community together. We treat every customer and employee like family.

Pay: $67,468.00 - $75,503.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Aberdeen, MD 21001 (required)

Ability to Relocate:

- Aberdeen, MD 21001: Relocate before starting work (required)

Work Location: In person



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