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Office Services Manager

4 months ago

Boston, United States Canon Business Process Services Full time

**We offer great, pay benefits and an opportunity to grow and cultivate a career path with a global company. Come join our team**

**Canon Business Process Services, Inc. **has an opening for a **Full-Time Float Pool Manager **who will be an essential part of our Boston support team. This role will manage our team of field service representatives.

This position will require you to travel within a specific geographic region and support various client locations.
- Manages all mailroom services contracted by client
- Ensures accuracy of incoming/outgoing mail for highly sensitive and confidential documents
- Evaluates and resolves high priority and complex problems through communication
- Manages budget, resource allocation, and forecasting tools to ensure best use of resources
- Manages status reports, productivity reports to ensure optimal performance is met by staff
- Functions as a liaison between the client & CBPS
- Prioritize and schedules all work including overflow work to backup facility
- Performs other administrative duties from inserting, copying and photocopying to faxing as needed.
- Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee.
- Provide reception work such as answering telephones, taking messages and greeting visitors.

JOB REQUIREMENTS:

- Excellent customer service, professional attitude and appearance is a must.
- Ability to work overtime and meet deadlines

Experience Necessary:

- 2 years of. supervisory experience in a Mailroom, Copy, or Reprographic environment
- Associates Degree preferred or comparable work experience
- Experience managing a site revenue of $50,000 with 1-4 non-exempt employees
- Occasionally lifting and/or moving of up to 50 lbs.

Physical Requirements:

- Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
- May lift and/or move up to 50lbs.
- Must have the ability to travel locally up to 50-60% of the time

**What We Offer**:

- Competitive pay & benefits
- Comprehensive training and development programs that prepare employees to advance from within.
- A company focused on creating a positive work and client environment.
- Employee discounts on entertainment, products, and services nationwide

Pay: $72,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person