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Operations Associate Specialist

3 months ago


West Point, United States Merck Sharp & Dohme Full time

The Manufacturing Operations Associate Specialist is assigned to a product manufacturing team and partners with the Operations Managers in coordinating maintenance activities and ensuring the manufacturing area is operating at peak efficiency.

**Primary Responsibilities**:
Reporting to the Associate Director of Operations or Operations Manager, the Operations Associate Specialist's primary responsibility will be to help facilitate day-to-day production and support of operations. He/she will partner with the area Manager to assist with shop floor management.

This position will require off-shift or weekend coverage based on business unit needs and specific assignments. The Operations Associate Specialist has the opportunity to develop into a manager with a rapidly growing pharmaceutical manufacturer.
- Assists the Operations manager in the execution of duties
- Delivers operational improvements on key business projects, including updating weekly metrics and deliverables
- Promote a culture of continuous improvement and challenging the status quo
- Complete documentation of deviation events
- Complete production batch record review (post
- Production)
- Coach and provide oversight on the shop floor to identify potential issues before they arise and prevent deviations
- Ownership of the Leader standardized work process which prioritizes resolution of issues from the shop floor and drives resolution through 8-step problem Solving and other Lean tools.
- Collaborate with peers on global teams to ensure a positive learning organization, alignment of strategy, and sharing of best practices
- Mentor others on effective communication and active listening techniques to fully understand needs and expectations
- Assist operations team and shop floor with defining the requirements of the electronic batch record and successful execution

**Minimum Required Education, Experience, and Skills**:

- Bachelor’s degree or higher, preferably in Science, Engineering, Business Administration, or another technical field
- OR - High School Diploma/GED with two (2) years of relevant experience in manufacturing or military service
- AND - Willing and able to work off-shifts and weekends as needed

This position is for 3rd shift (11:30pm - 8:30am), Tuesday - Saturday.

**Preferred Experience and Skills**:

- Demonstrated record of successfully working in team environments and influencing people with a broad range of skills and experience.
- Performance mindset to drive and influence behaviors on the floor
- Self-motivation, ambition, resilience, and confidence in taking a risk
- Lean, Six Sigma problem-solving skills coupled with a continuous improvement mindset
- Ability to prioritize, focus on and obtain business results
- Excellent communication and organizational skills
- Technical writing experience related to procedures and investigations
- SAP, MES, and Delta V experience is an advantage.

**NOTICE FOR INTERNAL APPLICANTS**

VETJOBS

MSJR

**Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.**

**US and Puerto Rico Residents Only**:
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights

EEOC GINA Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’