Client Services Coordinator
4 days ago
**Job Overview**:
Thank you for considering the opportunity to be a champion of change at our company.
**Key Responsibilities**:
1. Handle intake calls from potential clients
2. Perform accurate data entry into AlayaCare system
3. Collaborate with Case Managers to initiate services for accepted clients
4. Monitor new clients without billing for the first two weeks
5. Conduct outreach for clients who miss appointments
6. Coordinate with Case Managers regarding clients with missed sessions
7. Prepare and send outreach letters as needed
8. Follow up on and process client discharges
**Requirements**:
- 1-3 years experience in customer service or similar role
- Bachelor's preferred
- Excellent communication skills, both verbal and written
- Strong attention to detail and organizational abilities
- Proficiency in data entry and database management
- Experience with healthcare management systems (AlayaCare experience a plus)
- Ability to work independently and as part of a team
- Strong problem-solving skills and proactive approach to client management
If you're passionate about client care and have a talent for coordination and follow-up, we'd love to hear from you. Join our team and make a difference in our clients' lives
**Company Overview**
Allwel is a privately held HealthCare organization that offers Home Care, Behavioral Health, and other supportive services with a goal to provide unequaled HealthCare to patients and clients in the community. Allwel has created a model of care that prioritizes listening to the patient, respecting the patient, and valuing the patient. Second, Allwel has developed and fostered a workplace where people enjoyed coming to work where they find a meaningful career.
Pay: $ 40-45K per year
**Benefits**:
- Health, Dental and Vision Insurance
- Flexible Spending account
- Life insurance
- Paid time off
- 401K
Schedule: 8 hour (9am-5pm)shifts, Monday through Friday
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