Client Services Coordinator

1 week ago

New York, United States AKA NYC Full time
Client Services Coordinator

AKA NYC is an award-winning, fully integrated advertising agency with unparalleled expertise across the arts & entertainment, leisure, travel, retail, and tourism sectors. With a focus on creativity, innovation and consumer experiences, we have a proven record of delivering cross-platform campaigns that get results for new brands and iconic institutions alike. Our clients include Harry Potter and the Cursed Child, The Metropolitan Museum of Art,&Juliet, New York Botanical Garden, YMCAs of Greater New York, and many others.

AKA NYC is seeking an Account Coordinator to provide support across our Client Services team. The Account Coordinator will foster excellent client relationships across a portfolio of accounts and undertake administrative duties to support the management and delivery of campaigns and reporting. The Account Coordinator is a full-time non-exempt position that is based in New York City.

WHAT YOU'LL DO:
  • Support the Client Services department with all aspects of campaigns and account management
    • Collaborate across departments to ensure accurate and timely delivery
    • Brief in and manage artwork creation and delivery via our project management system, Asana
    • Support the Account Manager and Director with follow ups and action items
  • Assist with administrative tasks such as scheduling meetings; preparing agendas, decks and other materials; and taking meeting notes.
  • Help with the daily workflow within the Client Services team-help projects move forward, review work for accuracy, conduct research, and get client approval.
  • Establish and maintain excellent relationship with clients
  • Performs other duties as assigned
WHO WE'RE LOOKING FOR:
  • 1 year experience working in an administrative role or similar
  • Excellent verbal and written communication skills with ability to present information clearly
  • Excellent proofreading skills
  • Ability to anticipate and deliver client needs in a timely manner
  • Ability to build and foster strong relationships with clients and a commitment to providing them with the highest level of service
  • Proficiency with Microsoft Office suite including Excel, Word, PowerPoint, Outlook, and Teams
  • Understanding of AKA's servings and offerings
  • Demonstrated ability to work autonomously and as part of a team
  • Self-starter who can take initiative, problem-solve, and thrive in a fast-paced environment
  • Genuine interest in advertising and passion for the theatrical, arts, institutions, travel, and tourism categories.
WHAT WE OFFER:
  • A competitive salary of $45,000
  • A generous PTO entitlement
  • 1/2 day Summer Fridays
  • 100% employer-paid healthcare for employees
  • 100% employer-paid dental care for employees
  • Flexible working hours
  • Hybrid position: minimum three days per week in office
  • WFA for set works during the year
  • Training and Development fund per employee
  • Paid parental leave to a maximum of 12 paid weeks
  • Student loan repayment assistance (or tuition assistance) with years of service
  • Paid sabbatical with years of service
  • Pet-friendly office

A Note on Diversity and Inclusion
At AKA we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We're passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative and helps us better understand the needs of the audiences we target with our campaigns.

AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.

AKA NYC requires all new hires to be fully vaccinated against COVID-19 prior to the first date of on-site work. As required by applicable law, AKA will consider requests for Reasonable Accommodations.

Sound like a good fit? We'd love to hear from you Please apply through our website. No phone calls or walk-ins, please.

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