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Front of House Manager
3 months ago
While there are many duties and responsibilities for a Front of House Manager, some include:
- Schedule and coordinate meetings.
- Conduct employee performance reviews.
- Develop good customer relationships.
- Participate in recruitment and dismissal processes.
- Smooth out problems within the workplace.
- Address employee and customer concerns.
- Develop strategies for better workplace efficiency and goal achievement.
- Liaise between managers, customers and employees.
- Provide direction to staff.
- Monitor spending patterns and budget.
- Fill in for other managers in times of absence. Make executive decisions, hold meetings and provide accountability.
- Manage daily operations and motivate staff to provide a sophisticated customer experience.
- Hire and train staff to provide excellent customer service while managing labor costs.
- Set and manage staff schedule
- Perform, manage and follow all cash management, POS reporting and oversee opening and closing duties.
- Supervise staff daily to maintain smooth operations and a consistently elevated customer experience.
- Monitor inventory and coordinate orders and new product selections with owner and vendors
- Ensure all team members are fully educated and knowledgeable about product offerings
- MOST IMPORTANTLY maintain a fun, friendly vibe and welcoming atmosphere for patrons.
**Duties**:
- Oversee daily operations of the business, including managing staff and resources
- Develop and implement strategies to achieve company goals and objectives
- Ensure efficient and effective use of resources to maximize productivity and profitability
- Monitor and analyze market trends and competition to identify opportunities for growth
- Maintain a high level of customer satisfaction by providing excellent service and resolving any issues or complaints
- Develop and maintain strong relationships with key stakeholders, such as suppliers, vendors, and customers
- Implement policies and procedures to ensure compliance with industry regulations and standards
- Manage inventory levels and ensure stock availability to meet customer demand
- Utilize strong organizational skills to prioritize tasks and manage time effectively
**Experience**:
- Proven experience in a managerial role in a similar industry
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication skills, both verbal and written
- Proficient in math
- Demonstrated ability to make sound decisions under pressure
- Detail-oriented with strong analytical and problem-solving abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using technology for administrative tasks
We offer competitive compensation packages, including benefits such as health insurance and paid time off. If you are a highly motivated individual with a passion for leadership and have the required experience, we would love to hear from you.
Work Remotely
- No
Pay: $65,000.00 - $75,000.00 per year
**Benefits**:
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 5 years
Restaurant type:
- Bakery
- Café
- Fine dining restaurant
Shift:
- 10 hour shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person
