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Epic Systems Analyst Iii

4 months ago

Newton, United States Atrius Health Full time

**Epic Systems Analyst III - Cadence Scheduling**
- (123036)

**SUMMARY**Position will focus on Cadence, Referrals with MyChart patient portal experience a plus.

**GENERAL DUTIES AND **RESPONSIBILITIES**
- (Describe _all_ the responsibilities of the job here, including the essential functions of the job, without which the job_ _cannot_ be performed)_
- Has appreciable latitude for un-reviewed action or decision-making. Consults with supervisor on specific matters only where clarification, interpretation, or exception to organization's policy may be required
- Prepares detailed technical design and programming specifications, diagrams and charts from which programs can be written or assists higher level analysts in writing specifications.
- Creates, modifies and runs global import functions. Updates and modifies information on individual and multiple records.
- Generates routine reports and designs special reports as requested. Identifies customer needs, evaluates existing reports, and recommends or develops additional ad-hoc reports
- Reviews and tests each new release and resolves any outstanding issues with Epic before users are permitted to access the new release.
- Analyzes, plans, coordinates, and participates in the execution of the rollout of the software across appropriate venues (service areas, ancillary systems, etc.).
- Establishes, documents, and adheres to change-control procedures for the system.
- Populates, tests, monitors, and maintains databases.
- Troubleshoots problems and questions generated by users via Help Desk tickets or Customer Service Requests.
- Prioritizes and implements changes requested for the system while adhering to organizational change management policies.
- Coordinates implementation and communication about software updates, changes, and upgrades with users.
- Analyzes new functionality in new releases to determine whether or how it should be used.
- Reviews and tests each new release and resolves any outstanding issues with Epic before users are permitted to access the new release.
- Supports end users during go live.
- Adheres to standards for naming and numbering conventions and security classifications.
- Investigates, documents, and translates the preferred choices of users. Recommend potential system enhancements needs.
- Participates in analyzing data conversion needs for system migrations.
- Participates in regular calls with Epic representation to troubleshoot issues and solutions.
- Participates in regular calls with Business Partners regarding production issues.
- Performs other duties as assigned.

**EDUCATION/LICENSES/CERTIFICATIONS**
- High school diploma (or equivalent education, training, or experience) required. Bachelor's degree preferred. Epic certification in Cadence or Referrals required.**EXPERIENCE**SKILLS**

Proven success in multi-specialty EpicCare deployments, or a significant role in working with multiple specialties in support and/or major projects required. Possess the ability to actively and independently investigate and pursue solutions that are outside the realm of previous experience.

**O**THER REQUIREMENTS**

Performs all job functions in compliance with applicable federal, state, local and company policies and procedures.

Accesses only the minimum necessary protected health information (PHI) for job duties. Actively protects the confidentiality and privacy of all protected health information they access in all its forms (written, verbal, and electronic, etc.) taking reasonable precautions to prohibit unauthorized access. Complies with all Atrius Health and departmental privacy policies, procedures, and protocols. Follows HIPAA privacy guidelines without deviation when handling protected health information.

**WORKING CONDITIONS / PHYSICAL DEMANDS**

Busy office environment with frequent deadlines and interruptions. May be required to provide on-call support.

**_The above statements are _**_intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills _**_required_**_ _**_of_**_ personnel_**_ so classified. _**_The physical requirement_**_s needed to perform the duties of the position are outlined on the following page(s)._**

**_Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents _**_of Atrius_**_ Health will be treated with respect and dignity regardless _**_of race_**_, national origin, gender, age, religion, disability, veteran status, marital / domestic partner status, parental status, sexual _**_orientation_**_ and gender identity and / or expression, _**_or other dimensions of diversity._**

Note: External and internal applicants, as well as position incumbents who are or become qualified disabled individuals, as defined under the Americans with Disabilities Act, must be able to perform the e