Systems Analyst Ii

3 weeks ago

Newton, United States Atrius Health Full time

**Systems Analyst II**
- (122527)

Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.

**Essential Functions**
- Interacts and consults with user departments to identify system requirements and solve moderately complex business problems. Identifies aspects of the assigned problem and evaluates user requirements in terms of the capabilities of available hardware and software. Prepares detailed technical design and programming specifications, diagrams and charts from which programs can be written or assists higher level analysts in writing specifications. Work requires limited supervision after assignment.
- Works on the development of feasibility analysis of requested changes and/or system implementations. Works with programmers to complete system and integration testing and documents the technical requirements for the interfaces including error trapping and problem escalation workflows. May be required to support the system set-up tasks as well as perform detailed analysis and troubleshooting when problems arise.
- Maintains the operational integrity of system files and databases for either a moderately complex system or for specific elements of major or complex systems. Maintains controls, coordinates, and standardizes tables within the system.
- Conducts system testing and troubleshoots system errors. Runs audits and checks to ensure accuracy and integrity of data. Resolves discrepancies in information.
- Serves as liaison to departmental users on system functionality and capability. Ensures accuracy, efficiency and integrity of the system’s files and databases by running audit reports. Responds to inquiries regarding information accuracy. Serves as the primary contact to end users, resolving most data processing issues or problems. Refers highly complex issues and problems to supervisor.
- Provides analysis and support for implementation, modification or upgrade of system to best meet business and user needs. Initiates and implements systems design projects of moderate size and complexity. Writes detailed description of user needs, program functions and steps required to develop or modify computer programs.
- Works on implementation of system enhancements and updates. Assists testing of new system updates or configuration choices. Works with programmers to debug system as required to eliminate errors.
- Generates routine reports and designs special reports as requested. Identifies customer needs, evaluates existing reports and recommends or develops additional ad-hoc reports.
- Assists user departments in developing procedures and trains personnel on the use of the system.
- Maintains a thorough understanding of the business functions in order, capacity and limitations of equipment, and desired results in order to resolve data processing problems.
- May perform routine data processing pertaining to the information system(s) and keep track of any data entry source documents received.
- May evaluate and recommend software packages as needed.
- May serve as a point of contact for vendors as it relates to the system.
- Performs all job functions in compliance with applicable federal, state, local and company policies and procedures.

**Non-Essential Functions**

Performs other duties as needed. Any other duties performed which are not listed as essential functions are considered non-essential functions.

**Minimum Requirements**
- Education:_ bachelor’s degree (or equivalent education, training, or experience) in Business Administration or related discipline
- Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity._

**Benefits Include**:

- Up to 8% company retirement contribution,
- Generous Paid Time Off
- 10 paid holidays,
- Paid professional development,
- Generous health and welfare benefit package.

**Org

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