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Medical Secretary

4 months ago

Englewood Cliffs, United States Englewood Orthopedic Associates Full time

**ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO**:

- Answer heavy volume of incoming calls.
- Respond to and document all messages received.
- Clear all messages before end of work day.
- Schedule patient appointments as appropriate.
- Discuss patient responsibility upon appointment arrival; co-pays, deductibles, etc.
- Respond to questions from patients and other third party individuals (e.g. attorneys, case managers, etc).
- Confirm new patient and IME appointments twenty-four (24) hours before scheduled appointment.
- Document all add-on requests.
- Prepare documentation as requested by a physician, including, but not limited to:

- Third party forms (e.g. disability, FMLA, return to school, etc.)
- IME reports and other correspondence.
- Direct patients, as appropriate.
- Maintain physician office schedules and time off schedules, notifying appropriate parties (administration, clinical, etc) of all changes in the physician schedule.
- Process incoming mail for assigned physician(s).
- Advise requesting attorneys of cost for narrative reports and other special services:

- Bill the fees for these special services
- Track payment and completion of special reports.
- Follow all written protocols and procedures of the practice.
- Demonstrate courtesy and helpfulness toward patients and their families.
- Team player is a key for this role.

**ADDITIONAL RESPONSIBILITIES**:

- Must be COVID-19 Vaccinated
- Work as a team member within the patient services department and all other departments.
- Must be able to recognize and respond appropriately to urgent/emergent situations.
- Establish and maintain effective working relationships.
- Effectively cope with typical job stress.
- Document work processes as required.
- Other duties as assigned.

Pay: $20.00 - $24.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Private practice

Medical specialties:

- Orthopedics

Schedule:

- 8 hour shift

Work Location: In person