Director, Design

2 weeks ago

Oakland, United States Kaiser Permanente Full time

**Job Summary**:
**Essential Responsibilities**:

- Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.
- Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.
- Guides other groups within or outside the company by: overseeing consultants executing systems or region-wide change initiatives, region-wide culture change programs, and performance initiatives while also advising the creation of impactful management initiatives.
- Manages the design and development of trainings by: overseeing content creation, recommending, and implementing up-to-date strategic and future-oriented content (e.g., course curricula, training aids, and other supporting materials), and ensuring curriculum accuracy; managing the creation of strategic training methods (e.g., e-learning, in-person, classroom, on-site, just-in-time support, web sessions, blended learning, and conference calls), developing programs, assessing the cost, retention, and effort of using the appropriate learning modality; providing directions to ensure business decisions are aligned with KP goals and accountable for training objectives for training modules, directing the revision of training modules and supporting materials; monitoring the prioritization of long-term learning goals and objectives are in alignment with strategic and future-driven business unit learning goals; and refining the implementation process of alternative training techniques, procedures, and/or methods while reorganizing program processes.
- Leads the evaluation of programs training needs by: leading highly complex work across functions and monitoring the needs assessment results across the enterprise to strategize for future program development.
- Assesses process improvement of trainings by: using expert knowledge to evaluate creation of processes, methodologies, and performance measures to assess the effectiveness of programs while continuously improve organizational performance and programs to establish outcomes for large functions and or markets.
- Oversees completion of projects by: reviewing program plans and determining program demands for the most complex program initiatives in order to identify and manage scope, and supply appropriate staffing to complete program plans within scope, budget, and schedule.

**Minimum Qualifications**:

- Minimum two (2) years of experience managing operational or project budgets.
- Minimum four (4) years of experience in a leadership role with direct reports.
- Bachelors Degree in Education, Management, Organizational Development, Behavioral Science, or a directly related field AND minimum ten (10) years of experience in training delivery, curriculum design, and training development and evaluation, or a directly related field, OR Minimum thirteen (13) years of experience in the areas of training delivery, curriculum design, training development and evaluation, or a directly related field.

**Additional Requirements**:

- Knowledge, Skills, and Abilities (KSAs): Written Communication; Content Development; Consulting; Coordination; Program Development; Project Management; Quality Assurance Process; Research and Development (R&D); Curriculum Development; Adult Learning Theory; Presentation Skills; Internal Communications; Storytelling; Knowledge Management; Learning Measurement; Business Relationship Management; Relationship Building

PrimaryLocation : California,Oakland,

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